I am extremely dissatisfied with the work of this post office. The staff work incredibly slowly, giving the impression that they are trying to serve customers here for as long as possible. A separate problem is the incomprehensible "missing" numbers in the queue. You're standing there waiting for your ticket, and then suddenly your number just jumps over, and you have to take a new ticket, waiting again. This is absolutely unacceptable! The organization of the work is disgusting. It feels like customers aren't welcome here at all.
Unfortunately, I can't give you a higher rating. The staff of the post office are very correct, professional, but polite girls. Everything is ruined by the excessive influx of visitors and, as a result, the long wait in line. I recommend everyone to contact the post office at 10 Karolinskaya Street. There are almost never queues there.
I wrote out envelopes by bank transfer, came to pick up the paid goods. But they didn't give it to me, because the power of attorney for the shopping center does not apply to purchases from the post office. If you ordered from them by bank transfer via the Internet, then you need a separate power of attorney to receive mail and parcels. )))))))))))
Do you understand? I bought envelopes from them, but they don't give me the GOODS with a power of attorney for the shopping center))))))))
Because it is necessary for mailings)))))))))))))))
I bought envelopes from the post office))))))))))))))
Excellent electronic queue service, friendly staff, air conditioning, tables with examples of filling, fitting room. Clean and tidy, nice finish colors. The queue is moving pretty fast
They scroll through the queue, you sit and wait. Then they say that you listened and did not call on the ticket. This is my first time doing this, but while I was waiting, I saw similar cases. There is no service. It's clear that no one cares
If you don't have to wait long, then it's a very good place. The girls are all polite, they will prompt and help you with all questions related to their work.
It's all good. 5 jobs 3-4 work all the time. Even with a large number of people, the queue moves quite quickly. The staff behaves neutrally. It's understandable that girls get tired. People are different. Especially the elderly. In general, the department is good.
I visit the post office very often, good and responsive employees. Only almost always there is a huge crowd of people. If more windows had been open during the influx of customers, I would have called the place ideal.
Good location, spacious and warm)
The staff is responsive, always friendly, always ready to help. Every time it's nice to go on business and go out in a good mood! I recommend you to visit!
The employee of the post office did not give me the mail, referring to the fact that I had already received it (only a notification was put in the mailbox). She answered my questions in monosyllables:"You have already received everything."
I don't quite understand where to look for my long-awaited parcel now…
The best post office in Minsk and the staff too, good specialists and wonderful people!!!!Thanks!!!You girls!!!!There is also a girl named Laura working there, she is of course the best, she serves very quickly and politely can always answer any question, a very competent specialist!!!!Please encourage her!!!!
The girls work here clearly and quickly, but there are queues)))) it is a very popular post office, I usually send parcels to Karolinska, it is always almost empty
Perhaps the most popular branch in the Moskovsky district, at any time and on any day there are a lot of people here, there are always queues. You won't be able to leave quickly, you'll have to wait at least half an hour, And it's not about the staff, just the staff working normally and politely,
Despite the large number of people they serve very quickly, the girls are doing well.Very attentive to me, with care and special thanks to Irina Vladimirovna Yanchenko!!!
Responsible and strong employee!Management, please pay attention, please thank the employee!!!This is a huge rarity!I am grateful that I did not stay in my mail, but got to you!!!
There is something to strive for. But the separation is good
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Anna Gon
Level 3 Local Expert
March 25, 2024
The employees are friendly and I personally like them, But!
The post office is not coping with its duties. I come for the 3rd time and I cannot receive the parcel (letter) parcel. I have 30 people in front of me, and two operators. The rest are on sick leave (probably).
Please! Adjust the work of the post office, administration! Hire students or work by yourself! People stand in line for three hours, you take money for storage, which the subscriber does not ask you to do! Just learn how to deliver shipments to the addressee on time.
It is the duty of the post office to deliver the shipment to the addressee on time, which means to properly organize the work of the department.
It is indicated that you can pick up the parcel before the 7th! In all systems, this means that this number is included in this period. On this post, this means that not including.
Mail is like mail, but at some points, or rather on the day of retirement or payment for housing and communal services, there is a frenzied queue, a lot of people.
Unfortunately I was disappointed
The quality of the work done.
The employee of the department willingly goes into conflict and categorically refuses to help.
I'd rather go to the Main Department than deal with this sewer again.
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Vasabi
Level 9 Local Expert
April 5, 2024
Convenient location, there is a transport stop nearby. There is enough space inside to wait, and the service is fast.
Strangely enough, the queue in this department has never exceeded 3 people in front of me! And the postman is a nice girl. If you have any questions, he will always tell you.
This post is like a separate art form. You can shoot a multi-part series.
If I don't come in, there's always some kind of showdown!!) And the queues are long in life. And it's not bad.. 😁
Tin!!! When the post office turns into a delivery/delivery point and you have to stand in line for 50 minutes to get a stamp for an envelope with a letter-what can you write about mail??? It felt like I was in the 90s and I felt very sorry for the time spent.
Excellent service and speed. 2-3 people and 10 minutes of time. And the package is in your hands. We have allocated a separate window for receiving parcels.
As always, there are a lot of people. The queue lasts for about forty minutes. Otherwise, everything is on top. The staff is pleasant
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Джалил Кабулов
Level 17 Local Expert
November 7, 2023
I went in, took an electronic queue, and was immediately called. I received the parcel, asked a couple of questions, the employee answered quickly, clearly and politely. I was very pleased.
It's a pretty good place, no matter how many times there have been, there have never been long queues, employees (unlike other departments) work pretty fast
I have issued a power of attorney for the receipt of registered correspondence by employees of the organization. I personally took it to the post office and gave it to a specialist. A few months later, the registered letter was not returned again and a new power of attorney form was brought. I have to go to the post office again and submit the documents. How can this be? There are 3 phone numbers listed. No one picks up a phone.
Mail is like mail, there are queues, as everywhere, but the staff stays and works until the last customer, they also stay in the delivery and serve people efficiently.