I have not very good impressions about the work of the department and Belpost in general. The delay of parcels from Minsk to Orsha in 2 weeks is explained by high workload and does not compensate in any way. And a fee is charged for the storage of registered mail from the addressee in accordance with the established tariffs. The amount for storing a 30 gram parcel for 6 days is 2p 16 kopecks. And this despite the fact that I was in self-isolation (there were signs of infection). Next time I'll sneeze at them on purpose. So that no one would be offended.
I've been going to this post office for 15 years, since I live nearby. It is always cozy here, the main thing is not to come during the payment of communal services and then there will be no queue.