The Beltelecom building was leased.
Many different service points have been opened.
Massage, nail extensions,makeup,fitness,eyebrows, even a Mini Garden is available!!! ...
On the ground floor there is a sneaker shop, a granny's ball, a post office, a surprise ...
On the second floor there is a mini kindergarten, a speech therapist, English, a fitness room.
Parking is available. There are bus stops nearby. Practically the center of the city.
Very convenient location.
Good day!
I am outside the Republic of Belarus for work, and there is a huge problem with the work of the POST OFFICE of the Republic of Belarus. My parents are retired and disabled, I sent them a small package (2kg) paying the amount with receipt under the signature of the parents. All packages sent by me to them were delivered to the house in advance, in this case, when corresponding with the white mail staff via chat, I was told that the package would not be delivered to the parents at home, they say, let them go and pick it up themselves. She explained the situation that both of them are pensioners, in addition to this, they are disabled, even a pension brings them both home. She told me that for 3.12 rubles. they can deliver to your home, you have requested a link to pay - there is no link , they say only in cash upon receipt !!! As a result, it turns out that our stacks of pensioners are not protected at all. They, being disabled, have to go to the post office themselves??!! and I, being outside the Republic of Belarus, cannot pay with a Belarusian card, even if it is an additional payment, so that they can have the package delivered to their home? I asked to specify the email address of the person responsible for delivery or the directorate of the main post office - also not !!
I tried to communicate with the girl answering the chat questions, explaining the situation, there is a human factor, we are not capricious, we really found ourselves in a desperate situation when it is difficult for parents to move, but they answer me with complete insensibility: if it were a parcel 📦- we deliver parcels , and this is a package - go yourself and there are no exceptions. There are no exceptions when there is no humanity . There is no way to secure payment by card. There is no link to send a complaint about the work of those who have withdrawn the help of the Post Office and the main post office and people who are indifferent to someone else's trouble are sitting at the chat. I would like to be heard. So that our old people would have more protection. Why is there still no card payment service? I would love to pay for the package to be delivered to my parents' home. And aren't there any options for helping people with disabilities?!
An electronic queue, which is very convenient. The staff of the post office is polite, friendly, and you will receive a competent answer to any question. There is parking nearby, convenient work schedule.
The first thing I want to write about is the mode of operation. The main post office is closed on weekends (Sunday, and Saturday only before lunch) and on weekdays from 10.00. In Soviet times, the main post offices even in small towns worked around the clock. That's why it's the main post office, so that it always works. After all, the rest of the city's communication offices are also closed on Sunday.
A large hall, several windows, an electronic queue. For young visitors there is a small chair with a table and coloring pages with colored pencils. Such care is pleasant!
Polite and competent staff. There is a wish for the management to adjust the schedule of work on the Internet. On the Internet, work starts at 9.00, but in fact they work from 10.00.
A place where you can get a variety of postal services. However, I would like to draw attention to the fact that I myself encountered when sending a parcel, the price tag on Belpost turned out to be many times more than on European Post for the same parcel.
There are always long queues, plus the service staff not only works very slowly, but also runs around during customer service and goes about their business!!! It just doesn't fit into any framework anymore!!! It feels like you need to clean up the staff!!!!
Basically. How to set up an electronic queue log. It became easier. The staff is super. And they will help and prompt. Since the renovation was done a little bit. It became very pleasant to come. )
A very good organization. They always deliver parcels on time and quickly. There is even a delivery to the door. So far, everything is fine with me. It's strange, why is only Lenin house 1 serviced here, and not in the department that is located in the same house?
There is an electronic queue, in general everything works fine. Infuriating are the "dinosaurs" who go to pay for communal services and mobile communications because of them queues.
There are only 4 windows! One works for parcels for which there is a Belpost and 3 windows for payments and pensions from which the post receives exactly 0 percent! As a result, the queues for parcels are constantly as 1 window simply cannot cope with the flow! Nearby there is a Belarusbank in which there are never queues - for some reason everyone with utilities goes to the post office! In general, I am completely dissatisfied and I am preparing a letter to the General Director to sort out this mess! There should be 1 window for payments and 3 for parcels, since not only the post office accepts payments, but also a bunch of banks, but parcels are only issued at the post office
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Алексей Дыдышко
Level 13 Local Expert
February 13, 2022
Can I please give priority to coupons for those who buy any products? It was absurd to wait in line for several numbers after my number, despite the fact that it was necessary to buy two envelopes
As in all branches: terrible queue allocation and empty windows that provide these queues!!! Most of the windows are always on break! Of the advantages, only a large hall with a sufficient number of sofas )
In the department for physical education. there are always huge queues of people, but the girls in the business department work at lightning speed!!! And they are always surprisingly friendly!