I sent the parcel!
Because the recipient did not pick it up, it was returned back.
The parcel came back taped shut , it can be seen that it was opened . How could this be?
An extremely unpleasant situation.
Please take action!
Why do the employees at the post office allow , allow this ?
everything is fine in service, work, but the working hours until 18:30 are very unpleasant, the same European post is working from 9 to 9, you can say "so go there" but sometimes letters come only to European post, I would like to increase the work schedule
Although they added an electronic queue and everything is fine in general, but I didn't like the first time. Recently, I was supposed to receive a package with a terminal that was being updated. The notification was not delivered. When I expressed my "fee" (I paid for the upgrade on 18.07, but did not receive a notification until 01.08) to the equipment supplier, I was informed that the equipment was sent on 19.07 and the shipment number. I saw on the post office website that it has been at the branch since 21.07. When I expressed my dissatisfaction at the department, at first I was informed that there was an SMS (which I did not receive), and then due to the fact that the parcel did not indicate the apartment number, but only the house number, they could not deliver the notification. But the address of the apartment was on the envelope. I had to pay for 5 days of storage at the post office, otherwise they would not give it away.
Everything is as usual, a queue of 30 people, 2 windows out of 8 are working. They say that there are no employees, but there are also no vacancies from white mail…
Hello. I like it. There is a gap everywhere. Start with yourself. And come with a good mood. Leave everything outside. The staff is friendly and do their job wonderfully.
The post office is open from 10.00, very late, which is very inconvenient for organizations, because most of the working day is from 8 or 8.30. On 12/01/2021, I waited from 9.30 for the opening, a lot of people came up, everyone expressed dissatisfaction with the late opening.
I sent letters and gave my husband a passport with a notification form, a post office employee Kokhnovich left the passport and the form on his desk, I forgot to pick it up. In the evening, my husband wanted to receive letters out of turn, the employee did not give them back, she said to take the ticket to the e-queue, which was already on the street. I have already taken two coupons in the morning to buy an envelope and send and receive it. There are a lot of people at the post office all the time, they take up a queue on the street, a lot of time is spent. Organizations need a separate queue and work from 8.30
A very good team, the only thing is there is one employee there, or rather an employee, who is always dissatisfied with everything and finds fault with everything. Unfortunately, I do not know my name (light, with bangs, short stature))
It is very good for a state institution. The staff are polite, not grumpy, as old ladies and younger ones will be told how and what. I pay for communal services here and picked up parcels a couple of times, I'm happy with everything.
A disgusting system, there is mail on Fedotov, they do not accept postal items, then why do they need them if they are not engaged in parcels. I came to the Central 13a, and found out that the older generation is already passing the ticket with the queue number to the younger one.
Of course, the mail is updated, but the queues are constantly huge, sometimes you have to sit for an hour and a half. The team is pleasant, sociably talking. In the trailer, the mail is like mail
Urgently change the opening time!!!It works from 10 o'clock, it's very late!!!!! This mail should generally work at least from 8.30 am, but not from 10!!!!!!
There are very long queues throughout the day, although 5-6 windows are always open, many workers are very slow, they can call a number during work, if there is no person, they go somewhere for these 5 minutes... I've seen this happen more than once. And also a negative impression appeared after they gave out the wrong package, and when they asked to look for the one for which the notification was issued, they said that there was no such thing... a week later, they only brought a second notification with the inscription urgently pick up
Competent and courteous staff! The quality of service is at the highest level! It's convenient that they made an electronic queue, otherwise it was impossible to stand before! It's not clear who, where, or which window!!It's all right now!
Now there is an electronic queue at the post office, you can come and sit until you are called, but sometimes it seems that such service is longer than it used to be. It is a pity for grandparents who do not know how to use the devices, there is a minus that there is no specialist in the hall to help or advise what and how to choose.
The staff is just awful. There are fat, nervous women who are forever dissatisfied with their lives and take it out on people. It's just a tinny thing, the staff has no discipline and the simplest idea of how staff should treat customers
The mail was redone and the service by numbers was fast, no one would come without a queue.
One is the payment queue, the other is the postal notification
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alesya alesya
Level 10 Local Expert
July 11, 2021
Queues only before the 25th day of the month. an electronic queue saves the situation if you need to quickly pick up or send a parcel
A repeated notification is often sent to the received package.
There was a letter of delivery recently, but no one handed it to me. There was a notification in the mailbox about an attempted delivery, but no one rang the doorbell, I was at home all day.