The electronic queue has not yet been delivered, you always have to argue with your grandparents about who was behind whom.
There is a bank to pay for services. We went to the information kiosk / cashier - we paid, we started Internet banking, mobile banking - we paid.
What kind of kindergarten with mail?
Mail is intended for postal services in the first place, and then for payment of various payments.
I understand those post offices that are located in villages, there is no bank there, but what does the city have to do with it?
In order to avoid such queues, it is necessary to have 1-2 windows for servicing only postal services, and to make a commission on payments.
In this case, people will learn to be more modern as quickly as possible.
In the meantime, I'm putting 2, and that's a stretch.
Sending and receiving letters and parcels, you can buy or subscribe newspapers or magazines. In general, the entire range of Belpost services. An electronic queue system has been implemented