Belpochta
Directions
Maskowskaja
4.5 km
Cnianskaje vadaschovišča
144 m
154 reviews
August 15, 2024
Belpost 131 branch , everything is super. The service is at the highest level. The girls are great, they work quickly and efficiently. The head of the post office, I ask you to consider encouraging decent girls. Sincerely, Alexey!
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3
1
August 8, 2024
So, I want to share my experience in sending parcels and letters to Russia, I was there 2 times, and 2 times I came across the same employee, I do not know, is it customary for you to work and leave 30 times without completing your work? Be rude?No, it was the deputy of the department , as far as I remember Victoria now. I definitely remember her.
It all started with the fact that at first she did not understand how to do it or was confused, it would seem! I approached the employees and asked. Why did you give her such a position? that she can't cope with the seemingly simplest task, well, that's not all. She managed to argue with me twice, which she was wrong about, snapped at me, and would have offered to go out and go to another department! I think that's not what they teach you to shift your work to others! Fortunately, they came up to me and helped me. I regret that I did not leave an entry in the complaint book about this employee, it's a horror. If you want to do something by mail, then go around it, because from it you will only get on your nerves and spend time not only waiting in line, but also the time that I spent sending the parcel together with this "employee".
I've already been in many emails, but this is the first time I've had to snap and be rude.
I hope they will notice this comment and take measures to educate!
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4
3
January 25
I want to express my extreme dissatisfaction with this institution. I sent the parcel by cash on delivery, the recipient picked up the parcel, and gave the money back. When I come to the post office for money, they tell me that they can't give me the money, even though the buyer has transferred it. As a result, I was left without a product and without money for it.
I would also like to note the extremely boorish, sorry, it is impossible to describe in other words, the attitude and behavior of the post office staff. The "ladies" at the checkout can't even specify the phone number correctly or figure out the problem, let alone the manner of communication. They do not provide a complaint book, although they must provide it upon request. There are always huge queues in the establishment.
My advice to you is that if you don't want to ruin your nerves, run out of money and without a parcel, and stand in a kilometer-long queue, don't use this place. It is better to use euro mail.
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