Belpost 131 branch , everything is super. The service is at the highest level. The girls are great, they work quickly and efficiently. The head of the post office, I ask you to consider encouraging decent girls. Sincerely, Alexey!

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Alexandra Faminova

Level 4 Local Expert

So, I want to share my experience in sending parcels and letters to Russia, I was there 2 times, and 2 times I came across the same employee, I do not know, is it customary for you to work and leave 30 times without completing your work? Be rude?No, it was the deputy of the department , as far as I remember Victoria now. I definitely remember her. It all started with the fact that at first she did not understand how to do it or was confused, it would seem! I approached the employees and asked. Why did you give her such a position? that she can't cope with the seemingly simplest task, well, that's not all. She managed to argue with me twice, which she was wrong about, snapped at me, and would have offered to go out and go to another department! I think that's not what they teach you to shift your work to others! Fortunately, they came up to me and helped me. I regret that I did not leave an entry in the complaint book about this employee, it's a horror. If you want to do something by mail, then go around it, because from it you will only get on your nerves and spend time not only waiting in line, but also the time that I spent sending the parcel together with this "employee". I've already been in many emails, but this is the first time I've had to snap and be rude. I hope they will notice this comment and take measures to educate!

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Иван Н.

Level 2 Local Expert

Unlike other branches, there are always queues here, workers work slowly, the waiting time is from 20 to 40 minutes, the window for sending / receiving parcels most often works not only for this purpose, but also for general payments, there are not many working windows and they do not always work.

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