There are no complaints about the employees, but the fact that the service goes according to the general queue means that someone gets a pension, someone pays a salary, and someone picks up the letter... I would like to be called to service a room with alternating services. However, the main purpose of mail is to send and receive correspondence and parcels, not to sell food, etc.
Good department 👍
But if we could add separation at the windows, for each type of need (someone to pick up a parcel, someone to pay for) there would be zero complaints at all, and so we have to wait too long!!
The good staff is good.
Absolutely incompetent employees.At first, they couldn't help resolve the issue with the terminal, then they didn't deliver the parcel, so I had to go a second time.Instead of adequate apologies, they were still rude
There are 13 people sitting in the hall and only one window is working, well, very slowly. It takes an hour and a half to pick up a regular parcel from China.
Great mail. It's like everywhere else. Wonderful live queues in moderation... The postman knows about postcrossing... but... In general, mail and mail. Even though I stopped taking money for mobile phones.
And specifically this one in the east? Well, it's small, but there are always two employees.
The mail is good, but the speed of service leaves much to be desired, I think there is a lot to grow and strive for further.
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1
димОООООн
Level 6 Local Expert
October 22, 2024
Well, the last 2 years have become very far from anything. Before the electronic queues were set up, there was a tin. It's pretty normal now. The room is quite small for such a large area of the city. Very often there is no place to sit down. There are a lot of people crammed in. It would be nice to move the mail to some more spacious room
The terrible attitude towards customers is firstly
Secondly, I went to pick up the parcel, I arrived at 15.55, they shouted that we were closed and would not serve ...
And with all this, it is written according to the schedule, the working hours are until 17.00
Horror
After the upgrade, the mail has become even more comfortable, the inadequacies in queues have almost become obsolete, an electronic friend issues regular coupons, the staff is polite and will always help with controversial or unclear issues.
There is a very good post office on Vostochnaya, especially since they made a terminal with coupons... I sat down on the couch and wait for you to be called. Wow!! The employees are courteous, polite, they will always tell you what is not clear. In general, I am satisfied with the service!! Thanks to everyone!!!
I rate this mail with 5 stars, since the staff of this post office is very friendly and polite, they will tell you what and how, everything is very cozy in the mail itself, I liked the fact that the reception is by coupon
Polite, attentive staff. Excellent service. I am very pleased with the electronic queue, you do not need to stand in line for a long time to receive a parcel.
There are always long queues at the ticket offices. Of the three, only two work, and you have to queue from 30 to 50 minutes. But the appearance of the post office after repair is pleasing.