Surprisingly, everyone is friendly, they don't hate visitors, they work quickly and accurately. One drawback, but this is not in favor of the operators: the Internet in the building does not pull at all.
Mail is like mail. Queues. Pensioners and people who do not want to try to pay for communal services via the Internet. To receive or send a parcel from the middle of the month to the 25th is always a quest of huge queues. Usually spend 15-30 minutes here in queues) and the staff is polite and works quickly. Well, at least they learned how to work with shipments registered on the site, otherwise for them it was such a surprise and misunderstanding every time, what to do with it at all)