In principle, it's not bad. An electronic queue; as before, there are a lot of people, then a few. It's annoying that parcels can only be received in the first window. If there are a lot of people, you have to wait a long time. The second and third windows provide non-priority services, while the postal ones are only the first, and you wait a lot of time. It's a Post office, though. There is also a boorish operator. My name is Svetlana. He may be rude, raise his voice.
I was on Sunday , I sent the parcel by cash on delivery , there was an electronic queue, 2 cash desks were working , the workers packed the parcel , suggested how to fill out the form
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2
Lina
Level 4 Local Expert
August 21, 2024
The service is at an average level.
A couple of months ago, I paid for services using bank details, today I came to pay again. A red-haired girl who sits at the 1st checkout immediately began to be rude, she said that she had not been working with the details for 2 years, contact the bank. But, how can they not work if I already paid a couple of months ago, with the same mail!!! I think that you should explain to your staff how to talk to visitors, especially the elderly. Next time, I will not be lazy and ask for a complaint book.