Excellent department with professional operators and all amenities. The possibility of making an appointment saves you from a long wait during the payment period for communal services.
There is a slight staff turnover, which may cause new operators to work less quickly, but there is no escape from this, so you can ignore it.
I sent the parcel to Minsk, it lies in the department for 2 days as accepted from the sender, although it takes 1 day to get to Minsk. When I send parcels from the village, the parcel is already in Minsk in 2 days. I sent 6 parcels an HOUR, although they were registered through the application.... The staff is not rude, but very arrogant, I never had any problems sending in any department, and they did not find fault with the packaging (a cardboard box for the marketplace, the same as the belposter boxes, and stretch film to the box is not wet) they are constantly trying to sniff the package for shipment...MY LEAST FAVORITE POST OFFICE IN THE VITEBSK REGION, every time I go with confidence that something will happen.
It is very often necessary to use the services of Belpost.At each visit, you never had to wait in line, everything was perfectly planned.Fast and cultural service.Good luck to the employees in all matters!
The post office is equipped with modern equipment that organizes queues, good banquettes, tables, a large selection of newspapers, magazines, postcards, as well as grocery, stationery, etc
Supper, even if there is a queue, it is only because of those citizens who have a smartphone in their hand and pay for communal services at the post office, the girls are all talkative beauties who will explain everything, help. One is equivalent to five.
The main queue in the 1st and 2nd windows for the delivery of letters and parcels. If a customer appears to send a parcel or pay for utilities, the queue movement noticeably stops. At the same time, there may not be any customers in the other windows at all,
The low rating is due to the extensive experience of receiving parcels in this department of RUE Belpochta. I am sure that it is not so much the staff of the department, as the principle of the organization of work.
Terrible service, rude staff!That's what I've been watching from the sidelines!But on my last visit there, the Operator was very rude by name, maybe I'm mistaken in the letters Layushko Veronika Igorevna!There is no time to write a complaint, but I would really like to be punished with a premium, since I am not the first and far from the second to leave in a bad mood and with a bad opinion about the service!This review is not only for myself, but also for all the offended (in front of me)Grandmothers!
The introduction of an electronic queue had a positive impact on the work of the department. There is less nervousness, elderly people can safely wait their turn sitting in comfortable seats.
it is not possible to get through to the BELPOST office in Novopolotsk (they do not pick up the phone). There is no data on the website of the city of Novopolotsk about Gups RUP Belpochta