There is always a long queue, because you need to talk about life with each client, instead of doing your job. Not only do you wait in line for 40 minutes to receive the parcel, but then they tell you to wait a little longer, because we don't know where the parcel is and we will look for it. 👍
There are a lot of pensioners. Although this is rather a cyclical factor. But it will take a long time to stand in line. The service is the most standard, as it is at any post office. Fortunately, there is now an electronic queue-for example, you can go to the store to brighten up the time.
The branch has an electronic queue system, which greatly facilitates the work of mail employees who show professionalism in the performance of their duties. They gave an exhaustive answer to all the questions that interested me.