Terrible quality of service! We went into an empty office, out of 3 operators, only one is busy with letters, two have moved away from the workplace and are talking to each other, pretending that there are no customers! You're standing there and you don't know which window to go to, there's no one and you're completely ignored! Until I put the money and details on the barrier, the operator did not come up and did not pay attention to the client, without saying hello, specifying the I. O. for the necessary payment, due to the fact that she listened to colleagues further and not me, she almost spoiled my payment receipt by specifying other details! Terrible quality of service and staff! I hope I won't come there again!
It's just terrible, the opening hours on the website are written until 19:00, on the doors until 18:00, although I went literally 2 months ago and everything worked until 19:00, decide on the work schedule!
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Миша Г.
Level 2 Local Expert
May 10
With the advent of the electronic queue, it became convenient to contact the post office, everything is fast, polite staff, attentive.
The post office in ag.Kommunar is open until 16.00. The working day of a working person using the services of Belpost is until 17.00. While you arrive from work, the post office is closed, there is no way to receive a parcel. They do not give parcels worth more than 1 b.c. to relatives. As a result, I need to pay the cost of its storage on the day of receipt of the parcel. Where is the logic? I want to receive a parcel on any business day at the end of my working day, and the post office is no longer open. Maybe it's worth reviewing the department's working hours?
They do not give information on mail by phone! I have to stand in a queue, God knows what kind, to ask if it has arrived or not, in fact, there is only one cash register. There are 15 minutes left before closing-the cashier is already counting, and the customer will wait. The young specialist is rude! And this is all about Buda-Koshelevo
I sent postcards through the mailbox at 16.04. Today it is already 27.04 and does not receive. This is very important to me. It's horrible. By the way, I have already received even such a small city as Bragin (sent on 13.04). It's horrible. In my opinion, it doesn't work at all.
The staff is terrible, Balykina is a rude one!!!! What is the website or the above guide, who can I contact???? One horror, but it's a big deal, baby, as they say!!!! It's time to make changes-1-to replace Balykina with a more competent one, and 2-to teach young employees to talk!!!!
Rude person, aggressive behavior, and statements. I would like not to go back there anymore. Administration! Pick a staff that at least does not swear at customers!
Disorganization in working with clients when working with one cash register, customer service takes up to 15-20 minutes in time and this is not an exaggeration, these are facts!
There is no express delivery. Correspondence is delivered disgustingly. Are they still being paid for this?
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Виктор Derso
Level 8 Local Expert
January 31, 2020
There are constantly long queues, after the introduction of a commission for payments, the terminal that accepts the same payments without commission was turned off - this is brilliant! During rush hour, there are two ticket offices for a full room.
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Николай Михалёв
Level 6 Local Expert
June 12, 2019
I subscribed to a disgusting newspaper and when they forget to put it in the mailbox, I no longer received 4
Avangard newspapers, adna was taken from the mobile post office there were recent ones like but I deceive them that there was no newspaper in the drawer. I will no longer subscribe to the newspaper, let them shorten it and take longer before the post.....