Otdeleniye Pochtovoy Svyazi № 12 Rup Belpochta

Rating 4.2
550 ratings
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118 reviews

Level 13 Local Expert
October 24, 2023
A good post office, with friendly staff,automated queue,department for postal operations.There is a selection of Belarusian food products, mainly groceries and canned food.Within walking distance of the Belarusbank branch,public transport stop,shops.It 's a little inconvenient that they start working from 10.00 .
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Level 10 Local Expert
January 14
A spacious lounge and friendly staff who will always help with any difficulties
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Level 3 Local Expert
October 18, 2024
It's just awful. Today I stood for 40 minutes to buy two envelopes. The hall is packed with people. It's not like there's nowhere to sit down. Will someone ever clean up this mail???????
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Level 15 Local Expert
November 6, 2024
Queues.... there are a lot of windows, but a couple of them work.... otherwise, the service is not bad
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Level 4 Local Expert
February 20, 2024
The employees are doing well, they are trying, but the queues are constant, I do not understand the 21st century, but all communal services are paid at the post office, in the hall for payment, I visit very rarely, but the eternal madhouse, the hall is packed. The time of work is also upsetting, they start too late and finish early.
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Level 7 Local Expert
September 17, 2023
It is depressing that the operating mode has changed. I don't have time on a working weekday, because I also work until 19 o'clock. On a day off, the post office also has a day off. Previously, the working hours were up to 20 hours. And now, as if everything is being specially done so that people use the services of European Post, and not Belpost. That's why I'm shooting a star. There are no complaints about the staff. All the girls are responsive and friendly.
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Level 9 Local Expert
November 7, 2024
Good mail, spacious and electronic queue
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Level 5 Local Expert
December 11, 2023
The service is very good. Attentive staff. Thank you very much for your work. Good health to all of you. Happy New Year to you all!
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Level 7 Local Expert
September 12, 2023
The quality of service has deteriorated significantly. Previously, girls were just smart, they could find everything with their eyes closed. You will be idle for forty minutes with the new ones, while there is a maximum of one person in the queue. They are designed to get the most out of your wallet for shipping.
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Level 5 Local Expert
August 17, 2024
It takes a very long time to wait in line, and three Cashiers work, only sometimes the fourth, perhaps there are not enough people!
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Level 6 Local Expert
December 13, 2024
Young, sociable, pleasant staff.
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Level 12 Local Expert
October 5, 2023
Employees are sitting in their seats, you take a ticket - and the electronic queue is constantly disabled. I don't want to conflict, but I don't want to stand around either… The electronic queue is not configured correctly! I was standing in line for 1h 40min to send a parcel, 80 people were receiving a pension in front of me! 5 windows worked!!!
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Level 9 Local Expert
December 4, 2022
When the tickets were added to the windows, it became easier to fight off the queue of old people. But in the next room, where parcels are sent and picked up, there is no such thing, fortunately there is no such old age there. The tax on cash payments helped to give up going to the post office and start paying in the ERIP. Personally, I use delivery services and that's all. Parcels generally arrive as quickly as possible. Except for the villages, it goes there for half a month. No damage to the packages was noticed. The staff are mostly young girls, not all experienced, so sometimes they mess around for 10 minutes, or they have such a rhythm of work.
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Level 6 Local Expert
August 21, 2023
Tin! On a weekday, there is a queue of 10 people, one cash register is closed for lunch. People come to you for a service for which you take money and you close) What is the point of working and what should people pay you for if you close the door in your face?
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Level 10 Local Expert
May 14, 2023
There are always queues. Picking up a parcel means waiting at least 15 minutes, or even more than an hour. Moreover, most often two employees barely register, and two more "walk around". When you make a remark that people are standing in line for half an hour, they remember that you can let those who are without payment go faster. In general, the service is still the same)
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Level 6 Local Expert
June 20, 2024
The post office is well located. The eternal kilometers of the queue have been replaced by an electronic queue.
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Level 5 Local Expert
March 19, 2024
The service is terrible. Always, even at the beginning of the month, there is a queue. A couple of windows are working. Therefore, the visit is necessary.
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Level 4 Local Expert
July 18, 2024
The second hall, which is always not working, for the delivery of parcels! Because of this, it is much more difficult to pick up the parcel.
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Level 9 Local Expert
April 26, 2023
It is convenient that there is a separate room where only the receipt and dispatch of parcels and mail takes place. The department is large, the queue is electronic.
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Level 9 Local Expert
January 1, 2024
The girl at the checkout helped a lot!!!, Well done, but the electronic queue does not work
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Level 2 Local Expert
October 25, 2023
With the advent of the electronic queue , everything became fast and convenient )
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Level 7 Local Expert
December 28, 2022
It's just a horror. There was a queue of kilometers on the days of payment for utilities, they take it by numbers on coupons very slowly. And the most unpleasant thing is that all the windows were closed at the same time
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Level 8 Local Expert
April 26, 2024
Cozy, calm, polite staff.
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Level 8 Local Expert
October 16, 2023
There are always a lot of people at the post office. Employees don't even have time to rest. Thank you for your hard work.
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Level 7 Local Expert
April 4, 2023
You can stand in line for more than an hour, the staff is rude, the service is not bad, parcels periodically come broken, crumpled, clogged, I do not recommend
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Level 3 Local Expert
April 22, 2023
It is very good that the department has an electronic queue. The staff is polite.
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Level 8 Local Expert
May 25, 2023
Prompt and friendly staff, everything is fine)
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Level 19 Local Expert
November 15, 2021
5 balls!!! Although there is a queue for coupons at the post office, it moves smartly. The girls work efficiently. I've never had to wait more than 10 minutes. The staff is polite. It is possible to put the phone on charge. An information kiosk is available. I like everything. I recommend
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Level 8 Local Expert
March 30, 2023
Convenient location, parking is available. Good service.
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Level 5 Local Expert
September 30, 2023
strange division by department, but very polite staff
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Level 5 Local Expert
August 24, 2023
Operators first of all solve their problems, go around chatting with each other, and customers will wait.
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Level 8 Local Expert
July 27, 2023
The staff are polite, they find parcels quickly, I come in regularly.
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Level 17 Local Expert
April 13, 2023
There is a lot of space, but it would be nice to modernize the interior
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Level 10 Local Expert
February 7, 2022
Boorish disrespectful attitude towards visitors, as well as the head of the department, negatively treats her employees, managing to make herself pluses at the expense of subordinates, in other words, the premium is above all
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Level 7 Local Expert
November 5, 2022
Good attentive service,electronic, queue, which is convenient.
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Level 8 Local Expert
April 27, 2022
Everything is fine. It is divided into two rooms. In one case, payments, and in the other, receiving and sending letters and parcels. Which is very convenient.
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Level 7 Local Expert
February 21, 2023
Regular mail. However, it is better to avoid rush hour. There are a lot of people in the evening.
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Level 7 Local Expert
November 23, 2023
The queue goes as anyone wants...That's horrible
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Level 4 Local Expert
October 16, 2019
In the part of the post office where parcels are given out, the staff is always polite, they will always see if there are any more parcels, they will tell you everything and help if necessary!!!Especially a very polite and pleasant girl with black (dark) hair below the shoulders and bangs!!!! She seems to paint her lips relatively brightly!!! I don't know how to describe it yet))!Unfortunately, I don't know her first or last name, but thank her very much!!! For your work and a good, polite, attentive attitude!!!
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Level 8 Local Expert
May 15, 2020
The department is located within walking distance from my house. There is parking for cars. Convenient location. Fast and pleasant service.
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Level 12 Local Expert
December 23, 2023
Slow staff
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Level 14 Local Expert
May 6, 2023
If you need to send an email, then go here)
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Level 20 Local Expert
September 29, 2021
the most bottomless branch in Gomel. the staff is zero, the head is unable to resolve issues of her competence
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Level 6 Local Expert
November 5, 2023
everything is on top👍
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Level 9 Local Expert
November 28, 2020
The staff is friendly, but the main problem is, as always, queues. When the delivery of parcels was moved to a separate room, it became much better.
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Level 14 Local Expert
December 3, 2021
The usual disadvantage is long queues and few seats. But this is almost impossible to solve.
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Level 4 Local Expert
July 1, 2021
The service speed is average. There is a place to sit, it is cool in summer
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Level 5 Local Expert
May 18, 2023
He died while waiting for his turn
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Level 12 Local Expert
July 12, 2021
The entrance is on both sides. Make a passage from one room to another inside the room so as not to go outside.
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Level 5 Local Expert
May 26, 2021
Fast service, polite waiters, delicious food
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