To be honest, there are a lot of questions for the bank.
The online transactions section has stopped working.
It is impossible to replenish the card normally. There are two terminals in the hall, each of them says that it is possible to accept money. When you attach the card, this function is not present. We tried it on different maps. At the same time, two months ago everything was working fine. You take the ticket to the queue, and you have to wait 30-40 minutes!!! Are you normal? Do I have to wait 30 minutes to put 1 bill on the card?? And it's 11 a.m. in the yard, not the evening of 17-18 hours. And after all this, you won't be able to view your transactions, because nothing works. But you quickly write off the money for using the card, as it should be, but something is not clear for what. How do I use your cards normally???
A stupid bank. I went down the path of making money. It all started with the 1-2-3 card. They attracted people, and then deceived them by adding some kind of button in the application, obviously older people do not receive a cashback from this card. The last time I was in the department, they persistently pushed me to open some deposits and take out loans that did not fall to me (a person can decide for himself whether he needs a loan or not). The feeling is that they recruited some sales people, not support people, while they do not always fully know what to do with their products and generally consult people on rare issues. I don't know what their superiors teach them there? Apparently only to sell. This is definitely a transfer to another bank
The ATM ate the card. Even if you realized instantly, nothing can be done. A warning that the ATM is not working in the same color as the worker's. The only employee who still had to wait said that the cards were returned to everyone, however, for some reason, she refused the offer to insert the card, and suddenly she would not return. The card reader didn't have a warning somewhere. The wait is a week, but no one can say a clear time frame.
The best bank to collect problems on your head from scratch!