I stayed with my son at the end of August. A great hotel. In the very center, I was not mistaken with the choice) Excellent location. The girls at the reception are attentive. The linen and towels are clean. The cleaning was offered by ourselves. They arrived a week ago. There are many delicious cafes and shopping centers within walking distance! I recommend
A good, inexpensive hotel, located close to attractions such as the singing fountain and Bayterek. Near the exchange point, cafes, restaurants, shopping centers.
Good location, there are many attractions nearby. Within walking distance there are several banks, 2 supermarkets and a lot of catering for different tastes and budgets.
I lived in 2 high-level and standard room options. The standard one is the most cozy for my taste. The linen is good, quiet, clean. The staff is very pleasant and helpful.Overall, I was very satisfied with the price/quality ratio. Thanks to the hotel team for their hospitality!
To be honest, the apartments are very good. Great view from the window and nice staff. The only drawback is that it is very cold in winter. There is a heater and air conditioning in the room, but this will not save you from the cold. I also want to note the cleanliness in the rooms, which is not found in all hotels.
Great hotel! The very center of the city, the room is in good condition, friendly staff, pleasant interiors. My mom and I stayed there for 2 nights, we are satisfied!
Very nice hotel, clean, cozy, good location)
Nice and polite staff, not counting some who don't even say hello at the reception!
But this is not a big minus, the main staff is very friendly!
Very convenient location of the mini-hotel, friendly staff, but I would really like it to be warmer in the rooms in the cold season, as well as everything is super, clean, bed linen of excellent quality, near Bayterek, towers
I've stayed here five times.
The rooms are spacious.
Kettle, refrigerator, air conditioning - there is everything you need.
The central location is the main advantage of the hotel.
I will not come back here again!
A great place to stop in the very center of the capital. You can't think of a more centered one. Not a five, of course, there is something to complain about, but the sane cost covers all minor flaws
The hotel is good. The location is super👍 Friendly staff. Parking in the courtyard behind the barrier.
Of the disadvantages, perhaps, only the audibility in the rooms
Very pleasant and hospitable staff, helped with early check-in without additional payment as the mir card in Kazakhstan does not work, the room is large, clean, beautiful, comfortable, the hotel is at a high level.
I recommend.
A wonderful hotel in the city center where there is a place to walk and there is something to see. There are many public catering establishments nearby. The hotel staff is very friendly. I will come here again.
Nice hotel in the heart of the city.
If you take it, you will not regret it at all. Because you can take a walk, sit in local cafes or restaurants.
And you can always quickly return to the room and relax.
A quiet, cozy hotel in the very center of Astana, surrounded by a variety of cafes, restaurants, shops and cultural places where you can spend your leisure time in an interesting way.
We were very satisfied with the accommodation and service, as well as the attentive, sincere staff.
A cold room. The ceiling is 4 meters, the floor-to-ceiling windows are at -30 degrees outside in the dubak room. The blanket was only thin. At least they put an oil radiator on. Kaspi kuar is not accepted. Inconvenient stairs to the rooms. There are no complaints about cleanliness. The girl at the reception honestly said it was cold. It was impossible to refuse, since they have a non-refundable reservation at the booking.
Great location, spacious, pleasant rooms, we also had a good view of the singing fountains. The room has everything, the staff is helpful and ready to help.
A great hotel in the heart of Astana. The rooms are spacious and have high ceilings. Near the Presidential residence, as well as the promenade to Khan Shatyr.
We lived in room 5. Large Windows, but it's cold (the battery is barely warm), the air conditioner did not work for heat. BUT- the staff solved the problem with the condee in a day, put an additional one.heater. The shower was leaking, but it was also decided!
Convenient location in the city center. Almost next door to the hotel is a restaurant with good cuisine. Breakfast in the restaurant from 10 am
We got a room with a window on the square. The window didn't open. There was no refrigerator in the room, but there was an air conditioner.
There was also a kettle with cups in the room. Bottles of water were brought every day. The staff was helpful. There were slippers, a paste brush, a shoe spoon, soap and many other things in the room. I definitely recommend this place.
I was with my wife at this hotel, we were satisfied, the location of the hotel is very convenient, the entire center is within walking distance, there are many shops and cafes nearby.
The rooms in the hotel are a little strange (huge, with large panoramic windows, because of this they are quite cold in winter). It was as if at first they planned to do something else, not a hotel. The furniture is also a bit strange, for example, in our room there was a huge sideboard with mirrors on the entire wall. But the location of the hotel is excellent, there are many attractions and restaurants within walking distance. Therefore, I do not lower my rating.
In general, a very good hotel, friendly and kind staff. The only thing is that there was no window in the room and it was very stuffy, and the air conditioner did not help
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Level 9 Local Expert
December 6, 2022
The price is 5
Location 5
The staff is 5+ (special thanks to the administrator for his hospitality and courtesy. I haven't met such sincerely kind people for a long time)
Cleanliness 4 (dust on furniture, bed linen should be changed to a new one in a good way)
Individual hygiene kit for each guest 5+ (a huge plus is disposable slippers)
Furniture 3 (rather outdated furniture and plumbing. Very creaky bed)
The water pressure is 5+ (in some hotels the water barely flows. There are no problems with this in this hotel)
Among other advantages: air conditioning, heat/cold, ventilation system on the ceiling, elevator, ironing facilities will be brought to the room on request, a telephone with 24-hour reception, travel guides and an information book for the guest indicating the nearest cafes and restaurants. We were presented with a magnet at the check-out :) It was very pleasant!
p.s.
I booked at the Booking office and did not notice that the room has no Windows. This is compensated by the large size of the room! I didn't feel any discomfort.
Next time I will definitely come here and recommend it to everyone!
Usually. I was lucky in general, I got a room without a window) the neighbors were getting closer to each other all night) it was audible. It is convenient in the center, not expensive.
One of the advantages is the location in the city center.
The room is cold (February). There are air heaters on the windows, but they make a lot of noise.
It'll do for one night. But no more.
A nice hotel in the center of Astana. A stone's throw from the Astana-Baiterek Tower and the residence of the President of Kazakhstan. The rooms are clean. Pleasant service.
Everything is at a good level inside. Spacious and clean rooms, good delicious breakfasts. The entrance to the hotel is difficult to find. He's inside the arch.