It's not the first time I've stayed here. The spa area and the gym are of course a super bonus for many. There is also a loyal attitude towards early check-in and late check-out. Nice staff. but! The room stock is dilapidated and it feels like no one is watching it! The sockets are torn out, there are no regulators on the radiators, as a result, it's hot and dry, like in the desert, although it's 15C outside! And the windows can't be opened or fixed! Breakfast is a laugh, just a mockery of common sense! I paid for 2 people, I was alone, I was served 1 egg and an inedible bun + plasteel cheese!!! Get the fuck out of this, don't poison people with GMO. For a good breakfast, I would have paid better! Last time, breakfast was also weird, but it was at least!!! Conclusion. The hotel is generally excellent, the price difference compensates for several taxi rides. The average distance to the center is 15-20 minutes outside rush hour.
Many thanks to the hotel staff for their friendly attitude, clean rooms, delicious lunches, breakfasts and dinners. We had a great rest🔥 The pool is a special delight: clean water at a comfortable temperature, four sauna forks to choose from ⛱ If it were possible to put more stars, I would ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐. Everything is great, thanks❤
We stopped twice before departure and even went to the hammam and pool, which is included in the price and it is convenient! The breakfast was not bad and the staff was very polite and responsible! Thank you very much!
Four stars for the pool, gym, saunas.
Everything else was a minus three, until you make a comment.It wasn't the first time we stopped, but this time exceeded all expectations with a minus sign.As it was written above, the situation saved the pool. Sauna and gym.
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Татьяна Борисова
Level 8 Local Expert
March 24, 2024
The warm pool is small and large with 4 saunas. Large rooms. Acceptable room rate including breakfast. Purity. The room was cleaned. A powerful hair dryer (which pleased me), in addition to the standard brushes, pastes, shampoo, there was a sewing kit in the room (suddenly it turned out to be necessary) and a large convenient package with ropes was useful when checking out. Bathrobes and towels are in good condition. The location is so-so, but not critical, the cost covers this disadvantage. The room is spacious. The bed was not a double bed, but two single beds pushed together. It didn't hurt me and the kids, but it's probably not always convenient.
When you ask why the room is not cleaned, the bed is not changed because the hotel is 4 stars, you will be answered by 4 Kazakh stars, there is nothing good there, the breakfast is disgusting
The room stinks, there was no water, there was a misunderstanding in terms of breakfast, it was on the booking that breakfast was free, and they said to pay 2000 tenge for the third one
The perfect combination of price and quality. A gym and a swimming pool are included in the price. Delicious breakfast. From the minus, there is no lunch and dinner. In general, I liked everything
The hotel is decent, but don't order breakfast early. The kitchen is open according to the schedule of the fitness center. The hotel is in second place.
a nice quiet hotel in the courtyards, options such as: water, tea, etc. as in the four, a very good administrator Jean..the breakfast is good but combined, there is no buffet, but there are saunas and a pool with notes of the 90s, so you can relax here. It's like a combined hotel.. the interiors are 3*, and the service is 4*. .
There are no complaints about the steam rooms and the pool, but the hydromassage has not been working for at least six months, and apparently they are not going to repair it. The showers in the men's locker room are in terrible condition, Soviet times, but I got the hang of taking a shower by the pool. Otherwise, everything is fine.
The room was a junior suite. The room is large. One caveat: the room was prepared for one person. And there were three of us. Everything was quickly fixed. A very hearty breakfast.