Gomiel, vulica Gagaryna, 36кабинет 12, этаж 2
BelOblVideo
Directions
Shkola № 19
360 m
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62 reviews
May 10
AVOID IT!! I also got hooked by this fraudulent organization.
A young guy came and rang the doorbell. He warned that it would be noisy on Monday from 10 to 12. I asked you to sign a consent stating that I have no complaints about noisy work. He further said that at the same time, residents receive FREE access to cameras installed in the house. He asked for a contact number and then immediately disappeared.
In fact, there is no access to cameras, no mention of a monthly subscription fee (comparable to half of the cost of the phone), or the ability to contact support by phone. Not only does the representative not say that the service is paid and does not explain why he takes contact information, repeating the word free a bunch of times, but he also hides the entire contract, showing only the part where it is free and for 5 years.
If I don't get through to their office on Monday and they don't disconnect me, then I'll probably go to the police to write a statement, since I wasn't alone and there are witnesses to this fraudulent scheme.
I hope that this is just a joint and a personal initiative of a company representative seeking to attract as many customers as possible, and not an organized scheme on the part of the company's management, but judging by the comments, this is not the case.
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1
May 7
At the start, they assemble on an empty sheet, without a decorated header - what's where for why, signatures of the residents of the entrance, any excuse, I had - you don't mind the construction noise in the near future, we want to update our equipment. Then they will probably need these signatures with your contract in order to take them to the housing and communal services and include their services in utility bills. Then they mislead again when concluding a contract for the installation of a video camera near the entrance, providing false and incomplete information on its cost. The keyword is free. They promise not to charge you for the installation, but only for the subscription. payment. But the contract is drawn up in such a way that all the bills for both installation and abon. you'll pay the fee anyway, but to make sure, they mask their services into a general housing and communal services bill, rather than a separate ERIP service where you can see what you're paying for and how much. As a result, the goal is to cut off the money from each tenant of the entrance for installing a camera and, if possible, to get hooked on an abscond. payment. For all the details of the agreement, see the photo attachment.
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May 12
They aggressively offer services.I am the owner of the apartment, but I was not in the apartment when the employee arrived.My grandmother was in the apartment.80 years old, visually impaired. The employee of the organization was told that the landlady of the apartment was not at home, she would be there today, but later.Of course, no one waited, assured them that everything was absolutely free, of course, no one read the contract (because the eyesight does not allow), stuck it on the signature and "good-bye."
But after coming home and reading the contract, it became clear that nothing is free, and the amount for using a video camera will be added to utility bills.the employee of the company was right-the installation is free, but he kept silent about the monthly payment ...
On the trail.I put my hands on my feet and went to cancel the contract.The nice lady in the office terminated the contract very quickly and without question, but when I wanted to add that I recommend more carefully analyzing the aggressive service from my employees who go home, the nice woman replied that the contract would be terminated, I was no longer their client and she would not listen to feedback on the service NOT from her clients.
The company has a "good" service.All the best and prosperity.
See original · Русский
1