They are satisfied with the terms of insurance. Money is refunded for unused days. This department employs fast and competent specialists. We have been addressing them for many years.
I applied for papilloma removal insurance. I applied in advance , agreed on where to serve , explained what was needed. At the appointed time, the Medical Initiative came to the medical center and ... I did not receive the service according to the letter of guarantee . Removal was announced, but even before removal, a biopsy and consultation began to be imposed on site. I refused because I don't need it at the moment. If necessary, I will clarify it myself. The center refused to provide services without this good . I wrote a complaint. I called the insurance company and they started talking nonsense that they might have changed the rules since the new year . As a client, I am not interested in how and what changes, I have a letter of guarantee and confidence in solving the issue. If you, as intermediaries, stupidly take money and do not know the nuances, then you have worked 100%. But if you want to be customer-oriented, then delve into the process. I will recommend another insurance company to all my friends.
I really liked the service, in addition to the car, they offered to insure everything that is possible)), cottage, apartment, garage.
They remind you about the extension on time, all employees are polite and attentive,
Thank you!!!
A good office, they provide services quickly and efficiently, and they provide sensible consultations. Only now they are near VTB, around the corner of the house.
Cold and indifferent attitude towards customers. Of the two elements of the car that the attacker damaged, they agreed to pay only one, and then not the full cost. I have drawn conclusions for myself. Never deal with this organization.
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Лиса
Level 8 Local Expert
January 13, 2023
I would like to express my gratitude to the agent for his attentive attitude to clients. I quickly took out insurance.
Maybe my experience was just unsuccessful, but the staff at the Belgosstrakh office on Lobanka is somehow more efficient.But this is my preconceived opinion.I insure cars.