Until it came to finance, I considered this insurance the best, but as it turned out, I was naive, you just need to terminate the insurance contract, there are no problems, then you need the original policy, I confess, I lost it, but they see in the database that there is insurance, then you need the original purchase agreement, there is a copy, the contract is in another city, there is the photo is original, but it doesn't fit, anyway, to make a copy, it would seem that there is a client, he has a passport, there is a contract, but it cannot be terminated, and even the discount turns out to be assigned not to the policyholder, but to the insurance and it cannot be transferred, I have never applied for payments
Unfortunately, I had to apply due to an accident. I would like to thank both the employee who processed my documents and the damage assessor. Everything is clear, to the point, with the soul. Of course, it is better not to apply for such reasons, but since it happened, no one is insured, then thank you so much for your professionalism.
The appeal in Belneftestras left an exceptionally negative impression. It is impossible to contact the company: it was not possible to reach the specified numbers on either the first or tenth attempt. Waiting on the line for more than half an hour without an answer. This is not just an inconvenience, but a sign of a complete lack of respect for the client.
When I finally managed to get through, I was confronted with the rude and arrogant tone of the employee. Such an attitude is absolutely unacceptable for an organization providing insurance services.
If basic service and polite communication are important to you, I strongly recommend looking for an alternative.