Everything is fine, until the insurance itself is involved, the girls are very nice, they will listen, they will tell you what to send... and then, when you are abroad, you will make an appointment with a doctor yourself, pay for it yourself, and then we will decide whether to reimburse you or not. If you suspect a fracture, you will be offered to a surgeon whose office does not have an X-ray, or to a hospital, on a first-come, first-served basis, where you also have to pay yourself, and then ask for reimbursement.
It's a wonderful place. I came to extend my car insurance, so I spent 5 minutes trying to figure out how she knew me, and then I realized that she was mega sociable. I've done everything and I'm in a good mood)
A woman with a fleece every time is like the first day at work, she always has problems with everything, she does car insurance for at least half an hour, she should look for a simpler job