Belmotors Prime
108 reviews
May 21
I will describe my experience of interacting with this organization so that others understand their areas of responsibility and that of this company.
I recently bought a Ford Focus 3 diesel station wagon. 2015 car, already a restyled version. It so happened that I did not calculate the height of the curb and the bumper skirt, along with the protection, were broken into splinters. I started looking for these 2 positions. I found a skirt from some and protection from this company. Clarify the nuances in the call and whether it would suit me, and after receiving satisfactory answers, I went to get her. When I picked it up, I asked again if it would be suitable and after receiving an affirmative answer, I bought it. This is how the protection connects to the skirt, and I took the skirt a few days after buying the protection, and tried to connect them a few days later. And what was my surprise when the skirt fit the bumper, but the protection did not fit the skirt! I dug up a piece of my old protection in the trash and there were really differences. Moreover, not only in the mounting holes, my protection was wider and therefore the purchased one could not be installed in any way. I hurried to contact this company and was surprised again. Instead of helping me somehow, they reset the spare part number, a screenshot of the description (for which car it is suitable), and gave me a categorical answer that spare parts cannot be returned or exchanged (they also sent a screenshot from some law or their internal regulations). In turn, I tried to explain that I was looking not for a number, but for a car and visual similarity, and that's why I asked them, as experts, several times. In the end, nothing worked out, the refusal with the wording was his own fault, because everything was indicated in their ad and he had to figure it out himself. There are no more ads, and I don't have any recordings of conversations either, so it's not possible to actually prove my case, as they say. Maybe they're right, but it's not the first time I've bought spare parts, and because of the 36 rubles, no company has ever struck a pose and always went out of their way to offer a replacement or agree on a refund. And he worked for Motorland himself, always helped customers and sided with them in such situations. Therefore, for my part, I decided that I would definitely not buy anything more from them. And who will consider them as a supplier, of course, I advise you to carefully inspect everything, figure it out yourself, because "everything is written in their ad and you had to study it carefully."
The review was written on 05/20/25, and on 05/21/25 an employee of the company called me and explained the situation. They figured it out, listened to the recordings of conversations, and indeed I clarified in the conversation and was confirmed that the spare part would fit. Therefore, they are willing to accept the refund and refund the money. For which I am grateful. The review was changed from 1 star to 3. As they say, the sediment remained
See original · Русский
December 17, 2024
I've never seen such a tin before!!!! I called and ordered a spare part with a bumper buy. I was told that it is necessary to book this spare part in advance. I called back, said that I wanted to book well and come pick it up, to which I was told that she was still in Moscow, you can come on Saturday. To which I said I would arrive well on Saturday, and also specified the pick-up address.
I couldn't pick it up on the weekend. I called on Tuesday. I was rudely told that there was no reservation to your phone number, do you want us to bring you back on Saturday?
In general, in the end they just put the phone on the table, and I continued talking to myself.
I have never seen a worse service in my entire life. I highly recommend not contacting them. Their price was the lowest, and accordingly, I was once again convinced that the miser pays twice.
See original · Русский
December 5, 2024
I called on Monday I wanted to buy a spare part listed on the website, they told me it was in armor, call on Thursday, called on Thursday, while the ad was immediately deleted on Monday, I say the spare parts were in the armor, and in response, name the article, but what should I call it if you deleted the ad, sorry to help in any way They couldn't and hung up
See original · Русский
May 14
If you want good service, it's better not to contact this company! Don't waste your time!
On the bumper.by found the spare parts, after talking with the manager, we agreed /booked the spare parts, set a day to confirm/ pick up the spare parts. The appointed day was postponed to the next, the next day was postponed to Saturday already. One gets the feeling that either they don't have these spare parts, or they don't have time to overdo it. I do not recommend it! Value your time.
See original · Русский
May 17
I came to get a tube for the turbine. They said I'm sorry, but it 's defective . They immediately changed and told me to wait 5 minutes. Take it off the engine . Very glad. Everything is GREAT. The guys are trying their best. WELL DONE S. And the prices are not too high. I recommend
See original · Русский
April 25
Special thanks to Oleg Metlitsky for his help in selecting spare parts for cars, more such professionals for you!))
See original · Русский
January 9, 2024
Excellent service and friendly staff, quickly and professionally picked up the ignition coil for Toyota Yaris. Great selection and low prices. I will order more. I recommend it!
See original · Русский
2
January 21, 2024
I bought an air flow meter from VW golf 2008. I was satisfied with the price and quality of the part. The person at the checkout was by no means welcoming, but that was not included in the price. It's quite easy to get there and find it. With a preliminary reservation, the delivery and payment of the order took no more than 5 minutes. The return terms and verification terms are standard.
I would like to emphasize once again that the flow meter, both in appearance and according to indications, was removed from a low-mileage car. I can recommend this disassembly. Happy shopping.
See original · Русский
1
February 27
Normal service, everything was explained, told, shown, no complaints, thank you
See original · Русский
1
April 1
It's not the first time I've bought it. Everything is decent. Prices match the quality
See original · Русский
1
May 21
Although the necessary spare parts were not found, but the staff is very polite!)
See original · Русский
1
September 29, 2023
I was looking for a starter. Check on the spot
working capacity is not allowed. It turned out not to be a worker. I had to return it. Changed to another one. When checking, it turned out that the bushing was cracking and loose. The second time I had to go to take it. It's good that the check remained, otherwise the money would not have been returned. They sell outright junk, not a working starter, so they didn't remove it from the ad. Someone else will get like me.
See original · Русский
1
1
March 19
Service and customer orientation are consistent with the assessment
See original · Русский
April 1
The location is so-so. Well, that's fine. Finding the entrance is still a quest.
See original · Русский
April 4, 2024
The location is inconvenient, but the staff and service make up for this disadvantage. I took a spare part, they gave it to try on and compare, then I just came and paid.
See original · Русский
December 26, 2024
It's their second time. Everything is fast and without false expectations.
See original · Русский
January 6
+good prices
- not a large assortment
See original · Русский
September 8, 2023
I ordered a thermostat housing for Hyundai. The product corresponds to the description and configuration, as shown in the photo. The seller contacted us to clarify the nuances and delivery to Mogilev. Everything came on time and fell into place without any problems! Thanks to BelMotors for their work! Smooth roads for everyone)
See original · Русский
January 31
An excellent company selling used spare parts.
See original · Русский
1
December 8, 2022
On 10/22/2022, an engine without a mounted one was purchased in BelMotorsUnion, for various household reasons, it was installed and started two weeks later than the 30-day warranty period. The engine started but troil, the compression was measured, it showed a difference of 7 atmospheres on one of the cylinders.
Also, when examining the newly purchased engine, before installation, they found a piece of the nozzle return fitting in the pre-chamber, which probably got there when removing the mounted one.
When contacting the above-mentioned organization, the manager, referring to the expired warranty period, refused to accept claims, although there is a clause in the contract that when installing the engine at the service station, the warranty is set to 60 days.
Therefore, if the engine is not installed at a service station, you do not have a warranty at all, even 30 days.
See original
3
April 17, 2023
Friendly staff, competent advice, located near the ring road! Upon arrival, my spare part was already waiting for me.
However, there was not even a ruler, let alone a caliper, to measure the part. I had to take it away so that everything became as it was poured.
See original · Русский
December 18, 2024
Prices and availability are consistent! There is a reservation
See original · Русский
April 18
So far, there are no complaints) everything is fine
See original · Русский
May 1, 2023
An excellent auto parts store is located near the MKAD. Lovely, friendly staff who will help with any questions
See original · Русский
1
August 27, 2024
Good company , helpful staff , thank you😊
See original · Русский
1
November 2, 2023
Good disassembly. I booked a spare part, arrived, a couple of minutes of waiting and the spare part is on hand. Fast and clear
See original · Русский
October 20, 2023
A great store for car enthusiasts!I booked a spare part by phone, arrived, picked it up during the day and the car rolls again!thank you!
See original · Русский
February 4
Excellent disassembly, pleasant prices, called, booked, picked up the goods.
See original · Русский
April 22, 2024
It doesn't seem to be a bad car assembly, I bought spare parts from them three times, everything fit, no refund.
See original · Русский
April 5, 2024
I bought a spare part here. It didn't fit. We returned the money without any problems. The joint is not the seller's. I recommend.
See original · Русский
November 21, 2023
The man on the delivery of orders is very rude, in parallel with work he watched some movie in an earpiece and communicated in a messenger
See original · Русский
2
September 4, 2023
Inexpensive spare parts, short waiting time, good quality parts
See original · Русский
3
1
May 15, 2024
Cool, I bought a wing for 11p. Which costs 100p🔥🔥🔥
See original · Русский
1
May 15, 2023
Plenty of parking space. Convenient and fast service. There are no queues, payment by card and cash. Attentive and active staff. I recommend.
See original · Русский
1
October 6, 2023
Polite staff, excellent dispatcher. The spare part is simply space . advise
See original · Русский
3
April 5, 2024
normal auto disassembly, what I was looking for - I found it, although not quickly, and not the first time, but the main thing is that I found it!
See original · Русский
October 6, 2022
Excellent service.
High-quality spare parts.
Many thanks for the high-quality service to Alexander.
See original
April 26
Everything's fine
See original · Русский
May 5
All right
See original · Русский
October 25, 2023
Excellent spare parts, friendly and courteous staff, convenient location.
See original · Русский
August 30, 2021
Great company! I called in advance, told everyone about the product and postponed three doors on the Mercedes for a day. The next day I arrived, they took them out to me, gave me a look, packed them up and loaded them into the car. I asked the taillight at the same time. They said that there are different shades and gave the opportunity to choose. Excellent knowledge of the goods in stock. I am satisfied and recommend it!
See original
3
September 7, 2024
I like this store. Especially the fact that the owner has the same car as me😅
See original · Русский
April 27, 2024
High-quality spare parts, I recommend
See original · Русский
3
July 19, 2023
Everything I bought from them was of good quality and at an adequate price
See original · Русский
2
1
March 12, 2024
Great disassembly. The prices are pleasant
See original · Русский
October 18, 2024
Huge selection of RF
See original · Русский
August 24, 2023
We helped with the selection of spare parts, a good attitude to work
See original · Русский
3
1
October 11, 2023
Everything is clear. S/ h came up, the service is pleasant.
See original · Русский
August 9, 2024
Great disassembly!
See original · Русский
December 21, 2023
It's a good place. Nice guys.
See original · Русский
1