Вelconsole
93 reviews
September 3, 2024
Responsive and competent staff, a large selection of games and more.
The location is simply chic.
Interesting activities on Instagram.
I definitely recommend it to fans and professionals of video games)
See original · Русский
September 18, 2024
A good store in its product category. As long as I can remember, they have always been at the top. Games, consoles, accessories, all kinds of digital keys, etc.I also made purchases from them with delivery by regular mail, later by courier. There have never been any problems or overlaps.Now I sometimes buy digital keys. Everything is fine.
See original · Русский
December 18, 2024
Only positive emotions. User-friendly website, responsive technical staff. All issues are resolved quickly and clearly. I recommend it to all fans of video games
See original · Русский
January 3
I bought x box s, Nintendo switch, PlayStation 4 and 5 slim here.
There have never been any problems with the console, none of the above. Prices are below the average in the city, I definitely recommend it.
See original · Русский
April 12, 2024
A cool store, Dmitry, who runs everything there, is also a very nice, pleasant person. There are always PlayStation Five accessories available. It can help with repairing your gamepads or the console itself. I often buy here and I will buy here. Both discs and accessories or Polish codes.
See original · Русский
3
August 27, 2024
I placed an order through the website. I specified the wrong email address and the code did not arrive. But they helped me very quickly, changed the mail in the order and the long-awaited code came! Very empathetic guys! They value their customers! Thank you very much! I will definitely buy more codes!
See original · Русский
January 26, 2024
I bought a subscription for X-box for my son. I messed up a lot and often, confused passwords, turnouts, email accounts. And many thanks to Pavel Ritkin for his patience and for going through my writing as quickly and patiently as possible in his work. Your customer orientation is 300%! The processing speed of the application is instantaneous. And this is not a story about getting the money and goodbye. They even wrote to me and reminded me of my application and that yesterday I had to provide the data. It is pleasant and reliable to deal with you.
See original · Русский
March 17, 2024
Thank you for the existence of this store that provides such services. As a newbie and not without understanding how to pay or buy, it was very easy for me to communicate. They explained almost everything, withheld further payment and cost, but the guys also need to earn money.
See original · Русский
1
April 20, 2024
It's a cool store, sometimes I take CDs there. Sellers will always help and tell you everything you need. They will support a pleasant conversation
See original · Русский
1
December 18, 2024
Very humane prices. Thanks for the sale. I will definitely come back!
See original · Русский
November 2, 2024
All online purchases went smoothly. There are no questions. I recommend.
See original · Русский
February 8, 2024
Excellent store, friendly service and attentive manager)
Thank you for your work!)
See original · Русский
1
December 16, 2021
I used to buy ps4 games here and everything was fine, but then after seeing the sale price for “The last of us 2” in psn, I decided to purchase a payment card for 1,500 Russian rubles from the Belconsol online store.And so I bought it online on their website on November 19, I go in and enter the first code for 500 rubles and everything is fine, but when I tried to enter a digital code for 1000 rubles, they wrote to me that "this code is already in use."After trying a few more times and getting a similar result, I called their support phone and there I was offered to write an email to their tech.support.A few hours later, I received a reply that my appeal was accepted and I calmed down.But by November 23, noticing the silence, I became worried and started calling them, to which they assured me that a letter with an answer would arrive in the evening.It did not arrive in the evening, but it did arrive on the morning of November 24th.The letter said that they wrote to Sony to check the activation time of the key and advised me to do the same so that the answer would come faster.Which, alas, I never did.It was also written in the letter that the problem was naturally not in their line.As of the fourth of December 2021.support is silent and it turns out that you can forget about part of the money paid for this activation code, although you would still like to hope for a better outcome and a final solution to the problem.In general, there was a feeling that those.The support is very sluggish and indecisive in dealing with this issue.As a result, as a consumer, I am unhappy that I have lost some of my money and I do not know when I will be able to receive in full what I paid for.And the discounts on Tlou2 are over.At least Black Friday discounts.
Order number:20838
Supplement dated 12/16/2021
On the 10th, they wrote that they were ready to either return the funds in full, or transfer the code for 1,500 rubles.I agreed to the second option.Of course, they apologized for the fact that the situation had developed in this way.Accordingly, having seen the solution to the problem and, so to speak, compensation for the current situation, I change my feedback in a positive way.I believe that everyone may have all sorts of problems, but still, solving these problems and compensating for the current situation deserves an increased assessment and, in general, a desire to come there again.And considering that the seller in the store itself is always ready to keep up a conversation and make sure that the emotions from visiting are only positive, and I always have them after visiting this place.I hope that in the future there will be only positive emotions from this place, and similar situations will not happen again.In general, good luck to them in their further development
See original
4
July 22, 2024
The oldest and most useful console store ;)
See original · Русский
January 1
My gamepad was repaired. I'm happy with everything!
See original · Русский
May 2, 2024
A great place, I bought a game that is usually hard to find. I will continue to visit)
See original · Русский
1
November 19, 2023
Fast order processing, polite staff. By the way, I found exactly what I was looking for, at an affordable price.
See original · Русский
3
April 29, 2024
Unfortunately, it is not possible to leave a review on the site.
I bought a 1-year subscription for ps through the website. Before that, I called, the young man consulted and told me what to do and how to do it. The subscription was active after 2 hours. I recommend this store!
Speed, friendliness, convenience👍🔥
See original · Русский
1
February 27, 2024
It seems to be the only place in Minsk where they really want to sell you a console and games :) and they will sell :)
See original · Русский
November 3, 2023
For games for curling - here. All new items, pre-order, convenient location.
See original · Русский
1
November 29, 2023
I bought a PS5 console bundled with MW3 at a very nice price, I am very happy with the purchase)
See original · Русский
3
December 5, 2022
I bought an xbox series s from them and was satisfied with the purchase. The staff is polite and fumbles in their field, there are games, consoles, a wide range in general
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2
January 17, 2024
A very cool store. The guys are in the topic , they will tell you everything and advise you.
See original · Русский
3
1
December 26, 2023
The place is not bad. Convenient location. Prices are a bit high in places.
See original · Русский
September 13, 2022
The last experience of cooperation with this company left only negative impressions. I purchased an Xbox game pass activation key a month ago. The key doesn't work. I made a request for a refund to technical support and ... silence. They've been feeding me promises for a month that they'll contact me. And nothing. The attitude is disgusting. Information about the processing of applications by technical support within 1-3 days is at least a lie.
See original
3
1
July 12, 2022
Adequate staff. A wide range of products at reasonable prices. Convenient location: you can safely park in the courtyard.
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3
May 15, 2023
The best game store because the games are low priced but it seems that the store is only aimed at ps4 players
See original · Русский
January 17, 2023
I always buy codes only from them. Efficiently, quickly and the support service responds quickly to any questions that arise. Good luck in developing your business.
See original · Русский
2
1
January 8, 2023
When asked how to buy a diskless PS5 game, the seller replied: "Chaif has a wonderful song called Don't be a fool."
Customer focus is on top!
See original · Русский
2
1
March 20, 2024
They are polite, answer all questions, deliver without problems
See original · Русский
1
January 24, 2022
Everything you need for consoles is here, including the consoles themselves. The service is at 5. Very friendly guys. They tell the whole truth. The prices are normal. Not cheap, but not expensive either. Everything is great.
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3
February 1, 2022
Cozy, separate (NOT in the mall! ) a store for gamers and collectors of Funko POP figurines. Conveniently, right next to the subway exit,
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3
November 24, 2023
Yesterday I bought a subscription for Xbox, by the end of the day everything was done. The child is happy.
See original · Русский
3
October 19, 2020
As a Nintendo fan, it's just paradise. The choice of amiibo is especially impressive. I try not to go in often, otherwise I want to buy everything right away)))
and there are a lot of accessories for the switch. when I bought the console, I was advised to buy a protective glass immediately. I somehow doubted it, but I bought it. and after she fell a couple of times, I was very very grateful to the staff for the recommendation.
See original
3
1
July 21, 2022
This is the only store where you can buy games, PC devices and consoles at reasonable prices.A convenient online store, I'll buy you something there soon.I advise you!!!
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3
December 23, 2021
I bought an xbox series x gamepad. Everything is fine, I ordered through the website and immediately picked up the goods that day. I recommend this store to everyone. But I would like to see licensed discs with PC games (they were sold before).
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2
1
August 17, 2023
A seller with a sense of humor, has everything, but not cheap
See original · Русский
December 16, 2021
A large selection of video games and accessories. The staff will always help with the choice and advise, answer all questions. In general, I advise you.
See original
3
2
January 6, 2022
A small shop with a fairly wide assortment. A polite salesman. We were satisfied with the purchase.
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3
1
August 26, 2021
I ordered it on Friday, then I wrote to them and asked if they were working. They didn't answer. I got a call on Monday. I asked if there would be a check, they promised 100% that there would be. The receipt was never attached to the delivery. My requests are no longer being answered..
Razer DeathAdder Essential White Ed gaming Mouse. Order Code: 206560 Order date:2021-08-20 20:26:18
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1
4
February 22, 2022
You can not only purchase everything you need, but also put it into repair if something is faulty. They will consult, prompt and explain everything.
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July 22, 2020
I often go into the store and never leave it empty-handed! This time I was pleasantly surprised to find a funky pop figurine based on such a cult film. Usually in other stores you can find figures only for pop games and TV series, but here they were pleasantly surprised, and even the price is pleasant. The sellers are very friendly, I was satisfied with everything)
Oh, and I also bought a Nintendo switch and an animal crossing from them, just look at this cute one!
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4
1
February 26, 2020
A great store with pleasant staff who can joke with you and advise you how to do it. It's not the first time I buy games and action figures here, the prices are pleasant and there are always a lot of promotional buns, + convenient location of the store. Definitely 10 out of 10
See original
3
1
September 25, 2023
good price tags
a knowledgeable seller
See original · Русский
2
April 26, 2022
A great selection of games. The seller will explain everything in detail and show you.
See original
3
April 26, 2021
At one time, I bought a gamepad there. The seller answered very sluggishly, without much enthusiasm. I bought a gamepad at my own risk, there are no problems with it, but the sediment from this attitude towards customers remained
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2
July 5, 2022
Very cool dudes, always helped with subscriptions, really tested more than once
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2
July 1, 2021
Of course I won't buy anything, I don't like the prices. But the repair of the gamepad here is good, high-quality, although it took a very long time, somehow they fixed me for 10-14 days,
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2
1
February 8, 2023
Excellent service, excellent staff :)
See original · Русский
February 12, 2020
05.02.20 Terrible attitude towards customers (store, not online store). When returning the product, indicating the reason that it does not match what was ordered in the online store, they are refused and even their exchange promotions do not work, since no one will buy the product (although it is new)
I regret that I did not read other reviews on Yandex earlier
+https://otzyvy.by/internet_shop/33099.html etc.
There are enough other stores where the attitude towards customers is much better.
02.11.20 the head of the company called to clarify the problem. On the same day, I transferred the money for the product (the product was left in the store due to its uselessness, which was recorded in the comments book). Although the sellers should have called with this offer. Added one star to the review.
02.12.20 the page with the explanation of the product in the online store has been corrected that additional payment is required in addition to the purchase. Another star in the review to the head.
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