A fast electronic queue, competent staff, received answers to your questions in an understandable human language, thank you very much for the high-quality service!
I would like to thank the employee of the bank in Gomel, on Polesskaya Street, Lyudmila Shapoval is a man in his place, a conscientious employee and just a kind and sympathetic person, thank you Lyudmila!
A good Bank, kind and helpful staff, always help if something is not clear, always help to sort out financial issues and difficulties. It's a pleasure to work with them!
a wonderful bank, did not have time to make a card that will not pass everywhere due to sanctions, so a couple of days later they already wrote off 2 rubles for service, although the salary card is empty on it now and in fact I now have a blocked piece of plastic, well done, this is not an initial payment, this is a monthly fee, why is it filmed the next day, not a month later, just fantastic
also, problem number 1, why are the write-offs not displayed immediately, I'm not too lazy to look in the application while entering 100500 passwords, but the actual information is visible only the next day, for such a card that is not accepted everywhere, and a bunch of different nuances, there should be no monthly fee
It's a pity you can't put 0 stars. Disgusting service!! I sat in line at the Sovetskaya bank for half an hour, the queue didn't even move, went to another room, and there was lunch, at all employees at once. Waiting again. To send a card statement, you need to lose half a day!! There is no Internet banking at the bank. To view the operations performed on the card through the application, you need to wait several days, because nothing is displayed immediately.
At the moment, I consider it the most reliable and best bank.
There is a loan in this bank with a fixed interest rate, which is very important to me. The interest rate of 20%, while in other banks it is floating, depends on the overnight rate and varies from 25 to 35%. The loan was issued in an hour (we got into a good free time, although it was about noon), the conditions are clear and simple. I've been there several times already, and it was always free, no queues and long waits. The staff are as polite and pleasant in communication as possible, they will thoroughly sort out all the difficult moments, answer all questions simply and clearly.
I definitely recommend it!
An excellent bank, I have been using the services for more than 20 years. First as an employee of the company, now as a business owner. All issues are resolved promptly, there is always a solution for you. It's very nice
Disgusting attitude towards customers on the part of the bank's management! They can't develop a normal application to work correctly. It is impossible to view the card balance from the app! The account statement is delayed by 3-4 days! Even on the statement it is impossible to see the correct amount! It is impossible to pay utility bills or installments, since you need to update the application, which is not available in the play market /app store, therefore it is impossible to pay for it! I tried to log in and pay via the Internet - I ran into scammers, they wrote off 100 rubles. I am dissatisfied with the bank's security service and the programmers who developed the application!
And there are no zero stars? Sorry... The only bank that is not friendly with NFC. All the shops and establishments that are serviced in this bank throw up their hands and ask for plastic.
One negative #8017390239 does not exist, although the number was changed, the call was not established by #146. The payment in the erip does not pass, payments on the net do not pass, + the commission for using the card was raised almost 2a times, there is nothing to say, solid advantages.
The best bank in the country. A large network of working ATMs with money. Excellent Internet banking, the "Pay" application, etc. Polite, competent staff. Well done. Keep it up. I recommend.