An indispensable institution in the area, as it is open until 19 on weekdays, and moreover there is no exchanger nearby in the district. It is also convenient that the first floor is given over for settlement operations, and the second for processing cards and bills. This avoids long queues.
They messed with the electronic queue, it's terribly inconvenient. It's not clear where you're being called or where to go. There is no consultant, as well as no service. The office is very old inside. Different electronic queues on different floors. It is immediately obvious that the bank has a glorious past, but not now.
I am a client, but I don't like the bank. They ambiguously refused to exchange a solvent currency (without a single defect), which was exchanged literally in 10 minutes. in another bank. In fact, he stopped entering this bank branch.
The service is excellent. We were applying for a loan. Everything is clear, understandable. They suggested what to choose from, and offered different options. In general, they helped to make a dream come true. Thanks
The operator worked with 5 stars, but a minus star for the fact that not enough windows were working at lunchtime, the actions of colleagues were not coordinated enough..I had to wait for the amount of currency ordered in advance
The service is fast. There aren't a lot of people.
04.04 I was in your bank and lost my watch. If you suddenly found it and reported it, then there will be no price for your employees.
There are no questions about this branch of the bank - they serve me quickly and efficiently. But belinvestbank itself, unfortunately, stopped performing some of the functions I needed after the sanctions were imposed. Sorry
About the fact that the bank skipped due to sanctions, it's okay, but to close the account you need to visit the branch. It's 14 o'clock, and 1 person is working, it's no good!
I was surprised that there was not one person. It was necessary to exchange currency. I did everything quickly. It turned out to be very convenient. It is only inconvenient to find a device that issues checks. Until they told me where he was, I walked past him.
There are a lot of ticket offices with a maximum of 2. It is sad that such metro stations are idle. People don't know how to build housing, but banks have a whole floor for two employees.
There are a lot of ticket offices, but 1-2 are working! I came to change the currency, there were 2 people in front of me, then a couple more people came, and everyone was walking except me, I sat for a few minutes, waited, thought maybe there was some mistake in the electronic queue, went to the cashier, and she told me I should first serve legal entities)))I was shocked, that is, no one is a physical person anymore!it was terrible, they came and immediately went to the cashier, and I sat there and missed them!then why the electronic queue?!disgusting attitude towards people
Well done! Very professional staff!
They listen carefully, they give good advice!
I don't go to banks anymore. Only Belinvestbank of Mozyr!!!
See original · Русский
3
1
Show business's response
Верона
Level 11 Local Expert
October 18, 2024
slow student service.if you have already signed a contract with BSMU, then allocate additional staff for the first 2 weeks of September or even deliver the cards to the main building.
Convenient location.
Customer service according to the electronic queue coupon.The operator clearly explains the advantages of using a bank card and deposits.Cozy and clean.
The bank itself is probably not bad. Employees too. I take off 2 stars that only one cash register works and therefore there is always a large electronic queue.
Despite the "unfavorable" geographical location, it is a large and convenient banking center. On the ground floor there is a cash desk, on the second floor there is a spacious hall for working with clients (cards, loans, insurance, etc.). Thank you Irina Evgenievna for prompt and high-quality work!
1-2 of all cash registers are usually open. Going there just to change the currency, for example, it takes 2-3 minutes, you can hang there for 15-20 minutes. The setting is the emergency room of a psychiatric hospital.
The bank's policy is not satisfactory.Everything is very unpleasant for the depositor, but the room itself is very convenient,electric.the queue is free,beautiful,the staff is qualified,competent,polite
I received a payment on belgosstrakh. One ticket office was working, I spent about 40 minutes in the queue.
There are no questions for the cashier - the man worked clearly and quickly. It seemed that at that moment he was the only one working in the entire department.
There are 5 operators, and two operators accept people . The repair seems to be new, but everything is done so poorly, it feels like the bank will fall apart, everything is worn out like an old mare.. They began to charge a commission for using the cards. How is this possible, give them the money they spin, and also pay for it. It will be easier to withdraw money from the shields immediately soon.... The bank used to be much better.. 😢
The service is normal , but the woman offered the card for 2 rubles per month , without saying that there are free services , now you will have to change )
If it weren 't for that , it would be almost perfect .
The usual department. It is possible to put cash on the card yourself. There's not a lot of space inside. But there are usually few people either. Not the best deposit. The trouble with parking.