Your employee, Rita Leonidovna Milanovich, takes out her bad mood on the bank's clients. We always went to this branch to change the currency. All the staff were very pleasant, they liked the bank, but today we were unlucky, as we got to Milanovich R.L. The employee did not accept 3 bills. He says they are damaged, but they are intact, without damage! (I also bought them from a bank a month ago. She didn't even look at them under the lamp. When I asked what was wrong with them, the employee replied, "that I should then go to change them at the bank with a commission." By the way, I exchanged the bills at another bank without any problems, but it's a shame for the time spent and the injustice.
The department is like a department. Like everywhere else, there is already an electronic queue. Employees try to work quickly. I did everything I wanted to do.