There are long beeps all day and no one picks up the phone. I'm calling 7 different numbers. Actually, the service in the bank itself also leaves much to be desired. I was too lazy to write. And here I decided, while the beeps are going on. I will switch to another bank. Some disadvantages
Good location, served quickly. The exchange rate is slightly lower, but there are no queues in which you can stand for an hour, as in another bank nearby.
The attitude towards customers is terrible . They wanted to carry out the operation through the cash register . They came 4 minutes before closing time and refused to accept it . The schedule is indicated until 18.00.
We have not updated information about the commission on swift transfers. They said they would spend some time checking the payment (for me it was the first bank that does this)
A very polite team, addressed the problem, solved the issue very quickly, the cards were restored within 30 minutes.
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Zmiter Babitski
Level 10 Local Expert
August 10, 2023
Удобно, что открылось это отделение в Титане.
Людей мало, весь спектр услуг есть, а курс для обмена валют очень даже выгодный. Приятно, что он дифференцируемый - больше сдаёшь, больше курс.
Beautiful office, friendly staff, my question was solved quickly
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Paul
Level 4 Local Expert
February 20
unfortunately, I came across a boorish employee of the bank, who answered my question about the clause in the contract, quote: "don't you like something? We got up and left here." the bank's management did not respond to my complaint