There was a good branch, there were no queues at the cash register, there was a queue for 1-2 specialists, there was a cooler with water and seating for waiting. The specialists are polite, they display currency exchange rates and prices for precious metal bars on a separate screen. Cozy, fast, professional. I was pleased with the visit.
I asked about the availability of gold bars at the number in the call center, and they gave me this branch. The fact that they are closing today is not indicated anywhere earlier, that they stop buying gold in half an hour, too. I arrived at the department at 16:45, approximately. Apparently, you need to work in this bank in order to be able to conduct any operations in it. Disgusting