It's just a great bank, the specialists are wonderful, very attentive to customers. They will always help and tell you if you need to call back. It's good to have quick feedback, not every bank has such an attentive attitude towards customers. Thanks!
A good branch, an electronic queue, in principle, as in all bank branches, I was served politely and kindly, but I did not choose an additional product for myself. There is a cash register at the end of the hall, you can change the currency and make payments.
Excellent bank, very fast service. A professional team, all station wagons! Convenient parking and a public transport stop nearby. In the very center of the city. A wide range of services. Thank you very much, I recommend it to everyone!
A good bank, clean and with conduits inside, the staff is polite, sane and adequate. They suggested how to issue a card - quickly and conveniently, everything is without problems. The only thing is that the queues at the checkout were a little upset, but these are small things. By the way! Convenient location - right in the city center, near the MTS office, central Leninskaya street, opposite a cafe with reasonable prices. In general, I recommend the bank to visit. By the way, you can transfer money to relatives abroad through him - he is not under sanctions yet :)
This is my favorite bank. Very friendly and respectful staff both here and in the department in the Dnieper region. I am a client of other banks, but I respect only Belgazprombank. I came across a call from MTB bank to issue halva, I applied and what do you think, they refused me with my above-average income in the republic. But in Belgazprom, you can issue a purchase card without any problems. I recommend it!!!
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Лариса Бочолян
Level 16 Local Expert
September 18, 2024
I want to leave my feedback about the work of an employee of the Belgazprombank bank at Mogilev, Mironova Street , 4 ! I applied to the bank on September 18, 2024 in order to issue a purchase card. I was served by Maria Alexandrovna Osipova. At first, the service was normal, although I would not say that she was very friendly and smiling with me. Then, after we issued the card, I asked her to help me figure out the app on my phone. She helped me very tactlessly, told me in a harsh way what I was doing!! Where I go! Please note that I log in to my personal phone! Then, abruptly and disrespectfully, she also made a remark to me and began to tell me that I was doing something quickly on the phone and she did not have time to follow! Then she repeated it again a little later. She didn 't start shouting what am I doing !! I'm allegedly pressing the wrong button on my phone, although this can be said more politely and tactfully!!! I left there extremely upset, the mood was ruined! The service of this employee offended me extremely, I even regret that I issued the card, after that I don't even want to be a customer of your bank! I made a remark to her to be more friendly with me, in response she did not say sorry, but just said okay!! Most likely, I will hand over my card back and will never use the services of this bank again
I use a good bank for work, so far there are no special complaints about the work of this bank, the staff seems to be good, there were no bad ones on shift
A good building, interior, pleasant service, you usually do not have to wait long, an electronic queue, there are ATMs, one of the best branches in the city!
A large bank, fast service, there is always a currency, an ideal location in the very center. I would like to see more ATMs not in the bank itself, so that you can withdraw Russian rubles on weekends when the bank is not working
Everything is fast and without questions. There are no queues
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Андрей А.
Level 4 Local Expert
May 27, 2024
The service leaves much to be desired. Incompetent employees.
For the simplest question, they were sent to the wrong window, where they only lost time waiting for their turn. From there, they were redirected to other specialists with an unclear waiting time for their turn.
Well, one working cash register in the middle of the working day, and a couple of "live" specialists in the hall for the entire department - this is unlikely to surprise anyone, I suppose.
As a result, the issue was not resolved, but only lost time.
A long-time customer of this bank. I like. The girls are great, you can immediately see the people in their place. For any questions, no problem. Personally, I like it!!!
Not all operators are polite to the customer. They are especially rude when exchanging currencies, especially when the exchange rate changes while you are in the exchange booth.
The service is at a low level. They do not provide accurate information. And if you made a mistake, then there are no words of apology and they pretend that you messed up. They do not work on Saturdays, which is very inconvenient for people who do not live in Mogilev or work on weekdays.
Polite, friendly and qualified staff.
Convenient location and working hours.
Round-the-clock operation of information kiosks for payments and replenishment of cards in cash!
Regarding the bank: I have been using it for a year, I have no complaints. Regarding the branch: I only come in for the sake of the terminal, so I won't say anything about the service, but the atmosphere is pleasant.