Good vet clinic, Friendly staff. I'm going through chemotherapy with my pet. I thank all the doctors for providing medical care. Special thanks to Vera Leonidovna Milutina. Thanks to all the doctors who fought for the life of my most beloved cat, but oncology is not curable. My cat died, so it happened. This is the biggest loss for me.but nothing can be changed. The doctors did everything to save, but.........
I recommend this clinic to everyone.
Excellent clinic, everything is modern, it is clear that people love their work, special thanks to the doctor Vera Milyutina, they performed an emergency operation on the dog, everything went great! The location is good, there is a record, they always respond on social networks, a wide range of services is provided. The receptionist is always friendly. Actually, there is something to compare it with, since we have a large number of animals and visit clinics often, but everything worked out here! The best service! In general, I recommend it!
For several years now, I have been serving my cat only in this clinic. My favorite doctor is Vera Leonidovna, one of the best veterinarians in Belarus. Today I was at another nice girl's reception and was also satisfied.
I work with animals myself (groomer) I often recommend this clinic to my clients. Some lives were saved here. They made real diagnoses that could not be made in other clinics.
(If you really find fault. Sometimes there are questions for the administrators. Not the most friendly people, they work slowly. For some reason, it is not always in place)
They were bred for a lot of money. The cat has acute cystitis, we asked for help here. In addition to ivs, many non-mandatory and paid services were provided. After the second visit, neither ready-made blood biochemistry tests for hands nor recommendations were given. As a result, they went to another clinic and there, after an examination, a preliminary diagnosis was a possible kidney failure in the cat. The doctor of this clinic did not announce the diagnosis, but would continue to pump out money until death in the worst case. We had our treatment adjusted at another clinic and the price came out ten times less. I strongly do not recommend contacting this clinic if your pet has a serious diagnosis and difficult treatment. There are doctors here who will just milk you for money to the last. You risk losing your beloved pet.
The clinic is new, nice to be in. The staff is competent. They advised me on everything that is necessary after the operation. The cat feels great, as if the operation never happened! Thanks!
Very pleasant staff, the doctor examined the pet in detail, gave a full consultation before the procedure, explained everything clearly. Polite attitude to customers. Thank you, we will only contact you!
I always bring my pets here. Convenient recording, pleasant doctors, always very caring for animals. They always calm you down, prescribe affordable medications. It is convenient to receive the test results, they immediately write that everything is good or not.
I recommend it!
Vera Leonidovna has been our favorite doctor for many years. We came to the reception after 9 years. Because of the distance, we visited others. But believe me, there is simply no better one. It was so nice to visit a real professional and a wonderful person again. All the best to you Vera Leonidovna and your clinic!
A doctor (Anna Bespalova) works in this clinic, who can be trusted and is in touch almost 24/7. Many thanks to Anna for her commitment and dedication to her work
This is the first time in this clinic, our pet was tested, the staff is friendly, they know their business, everything went great. Thank you very much!!!
We have been visiting the clinic since the spring of 2023. Initially, I was looking for a good dermatologist, but as a result we found more doctors in other areas + excellent service: polite administrator, convenient online recording, clean, cozy, everything is always timed, water for dogs at the reception, an adequate price tag for services.
Vera Milyutina was looking for a problem with York, Vladislav Skarga and Irina Karachun had an ultrasound, Maria Letyaga performed castration and sanitation of the oral cavity. It is convenient that a fairly large set of manipulations can be done in one place, rather than jumping around different clinics.
The doctors are good and smiling, a huge plus is that they are in touch on the social network, if something has suddenly been forgotten / happened.
Of all the private vet.the clinics you have visited, you have the best service. For example, the day after the operation, the administrator called and asked how the dog was feeling. It seems so simple, but even after more serious operations, no one has ever called. It's valuable.
Thanks to everyone for their work and care, we are only for you.
The second time they saved us was after Dr. Veta.Thank you very much to all the doctors, administrators, and girls from the hospital who treated our Janik.Special thanks to our doctor Letyaga Maria Vladimirovna.The doctor immediately prescribed the correct treatment and we went on the mend, we were treated at Dr. Vet for 8 days and to no avail, it only got worse.Thanks to all the employees of the Polar Bear, we are alive, I bow low to you. Now we are treating only you.
We would like to thank all the staff and especially the doctor, Marina Vladimirovna Letyaga, for the reverent attitude towards our Ginger. And also for your high professionalism, in our eyes you are the best. We wish you success and new victories!
As rat breeders, we were glad that there was an opportunity to get specialist advice, since veterinary clinics mainly specialize in larger animals.
Unfortunately, one of the pets had to be contacted several times, but all options for providing services were tested: contacting in person, calling a rotologist at home, online video consultation. The quality of services is always at the highest level, very responsive staff at the reception, as well as doctors - they always found time even for urgent calls (rats go through all processes very quickly and sometimes even a day of delay can cost the life of a pet)
For us there is only one drawback: the clinic is far away, so calling a specialist at home is justified (at a cost like a round-trip taxi)
We treat atopic dermatitis in a dog, I am very grateful to Vera Leonidovna Milutina for the selected treatment! Before that, there were constant problems with the ears. We also regularly do ultrasounds with Irina Sergeevna Karachun, an attentive and caring doctor.
The clinic itself is very clean, modern, all employees are extremely polite and know their business exactly. I definitely recommend it, they love animals here and take great care of them. Thanks!
We were at the reception and vaccinated cats for the first time. I was more worried than the kittens, but everything went well. The staff are friendly and polite, special thanks to Vera Leonidovna, everything helped
Well, it's time for me to leave my honest feedback about the work of this institution! I have asked for help in the treatment of a cat a total of two times (only according to what is located next to the house). The first time it was necessary to do an ultrasound, as blood droplets appeared in the filler. An ultrasound was done, they said they still need to take a urine test and a blood test, without waiting for the tests, they have already prescribed treatment and advised to change the food. They underwent a course of treatment, fed the cat with the prescribed food for a month and a half, in fact it did not get better. After a while, he signed up for a second ultrasound and blood test. I came at the appointed time, waited in line for half an hour, after which I was invited to take a blood test and as a result of a conversation with the "doctor" it turned out that it was also an appointment with a therapist (I had to pay separately for this). They did an ultrasound, said that it was still necessary to take an additional urine test (since the last time the analysis was with impurities). They prescribed treatment (without waiting for the test results), and when the results came the next day, they additionally told me to come to the clinic for treatment adjustments and I need to pay for it again!!!
Are you serious??? They forced me to see a therapist, prescribed the wrong treatment and you need to pay for everything, and even you need to pay extra for the correction))). I paid 327 rubles for two receptions, so it would be fine if the cat really got better, so no. In fact, the money was thrown away. I definitely do not recommend it, people have only numbers in their heads, and not to help animals and their owners. A girl is sitting at the reception (I don't remember her name), so when she issues a check, her hands are shaking and her voice is shaking, she feels that people are being fooled, it's probably a shame (but these are just my assumptions, do not judge strictly).
BOTTOM LINE: definitely not recommended, expensive, help 0. Of the advantages, you can take tests, but be careful, they will impose a lot of unnecessary things. I am ready to document my words.
The best clinic in Minsk! I have been familiar with Vera Leonidovna since the time of the chapters.a doctor in Aibivet, and I was very glad that she decided to open her own clinic! We contact you on a regular basis with a whole pack of 5 dogs, and I also redirected all my friends and acquaintances to you. Excellent doctors, very careful attitude to owners and pets, no rush and tension. We wish your clinic more prosperity and success ❤
I liked everything very much , the clinic is comfortable , and the work was carried out at a positive level . So far, the best in my rating, for 1.5 years of my dog's residence. I will advise you)
We have been treated here for quite a long time, because the cat has an oncological disease. The clinic is small, so everything here is somehow at home: calm, friendly, qualified. The appointment is by appointment, so you never had to wait for the procedure. It is also very convenient that there is a reception at home.
Only good emotions about the huge gratitude to the whole team of the Polar Bear! Our pet Alfie needed the help of a Dermatologist-Oncologist and we turned to the clinic to doctor Vera Milutina. She diagnosed the tumor and operated on our "boy" with her colleague Vladislav, everything was very professional and our wounds healed! We are waiting for the biopsy result... Thanks again to the whole team!
I have a feeling that I got to the polyclinic 20.... We signed up for a pre-vaccination puppy and waited until we were accepted for 20 minutes.... I couldn't eat it the first time, hold it, she says...How? You have to keep it, not me, we pay money for it.
Excellent staff, a place where, after visiting three previous specialists from other clinics, they were able to diagnose the dog and prescribe adequate treatment instead of offering - let's operate. I recommend it!
We have been going to our favorite clinic for more than a year now and we are always satisfied with any procedures. All doctors are super but Vladislav Skarga in ❤
A very cool clinic, the kindest doctors, very professional. We were at the examinations and sterilization of the dog. We did everything quickly, gave clear recommendations on a printed sheet. They came for control after the operation several times, they always talked sweetly with us and with the pet. No complaints. We will definitely contact this clinic now. By the way, even our dog is happy to run through the doors, along the corridors and joyfully greets the workers))
I love this veterinary clinic. They always treat you with care and support. They will tell you everything and prompt you. We have helped to cope with difficult situations more than once. Plus, they can come to the house. It is super convenient if there are more than 2 animals
We were at the reception with the cat, at the moment everything was fine: attentiveness, tact, the doctor (Milutina) is a professional in his field and inspires confidence.
The only drawback: it can be quite hot indoors))
Terrible clinic. A nail cut to the point of bleeding. Then, on ultrasound, the dog's nipples were shaved off with a typewriter. The conclusion on ultrasound was silently made without comment. The conclusion is a terrible charade with paid positive comments.
Polite staff, competent specialists, competent treatment. During the day, the cat was pulled out of a state of severe dehydration. They gave recommendations for further treatment. The cat quickly recovered. Special thanks to doctors Karachun and Shelepova for their professionalism and the right approach to the animal. The clinic is at the highest level. They will help you solve any problem.
Many thanks to the doctors of the clinic!!! They are the best!!! The Pomeranian had alopecia, it looked very scary, the dog was going bald in front of his eyes, they were sure that nothing could be done. We tried several clinics, but they recommended a Polar bear. We decided to try it anyway.The doctors came to us outside the city and gave us a treatment regimen. After six months, the dog is simply unrecognizable! Thick beautiful fluffy hair. He became more beautiful than he was before)) I just can't believe this is possible. Thank you so much again! Especially Irina Karachun! We recommend this particular Clinic to everyone😊