I wanted to change the place of departure, they sent me to the office, but as a result, the lady in the office said she couldn't help in any way, since they bought online. What kind of representative is this?? And in online appeals, we were directed to a physical office! It seems that the problem was solved online. I do not know what this employee does, but the impressions are not bad. I had no desire to help at all, even to leave a request for an exchange....