I was first in line to contact a specialist for 50 minutes, 50 minutes! This is not normal. Regarding the cashback, the bank decided to quietly change the condition for issuing cashback, so that only when you click on the button from the 1st-5th day of the month, a cashback is issued. As a result, I haven't received a cashback in 2 months. It's become a terrible bank!
It's a terrible bank, it's not the first time you come to change dollars and talk about some kind of glow. You go to any other exchanger and they change it without any problems!