It's terrible, the work in the department is well established, 2 cash desks cannot cope with the flow of people, there is no queue at the cash desk and at the info kiosk, people without a queue are served at the info kiosk, and the main queue at the cash desk waits until the cashier leaves his workplace and comes out to advise a client who does not know how to make a payment at the info kiosk,. Operations that should have priority in the queue are served in a shared queue.2 cash desks can be occupied at the same time by appointment for long-term maintenance.For this department, an electronic queue and a consultant are needed to work with the information kiosk
A small compartment. Conveniently located. This is especially important for those who need to make payments to the budget - other banks do not make such transfers.
I give such a low score for obsession. To order a card, you need to lose 40 minutes to listen to what services the bank offers for 25p, then they will give you 500 brochures if you find yourself taking a card for 25p, and if this does not help, then you will be insured for 30p from everything on the spot. Well, yes, trump card, delivery of your card by courier. No bank imposes its services in this way. Pensioners can stay without money by issuing only a pension card. I do not recommend it.
4.01 at 14:50-15:20, it took this half hour to pay for 1 piece of paper. There is 1 cashier working, the second one does not accept, two more windows are closed, the consultant is sitting idle. Is this your principle - to gather 8 people in a queue and watch them? Why do you open with 1 cashier at all?? Put up a sign with no one to work and a lock on the door, you will be more useful.
a very long wait, 2 ticket offices are closed all the time, one has a break, and only one girl is working, there is a huge queue going, there is nothing to breathe
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Show business's response
Вячеслав
Level 10 Local Expert
February 5
It's terrible! There is one cash register out of 4, and breaks are observed as if there were 4 cash registers.. Brilliant!!!
Don't like. Constant queues with mreo. We need more cashiers. I have never been able to use the services of this department, because I am not ready to stand in line for an hour.