The staff is unqualified, we went with my husband for a week to get a salary transfer card, we could not explain what was needed normally at one time, then bring the contract, then fill out the questionnaire, then the contract is not like that. As a result, we went to another department and did everything at once without nerves and queues
My favorite bank. I stop by on my way home. Fast service, attentive staff, professional consultants. I recommend. Fast production
of a salary card, I ran into it.
I really didn't like the staff, the women. I made a bank card on a paid basis, paid money, 50 rubles, Forgot to note that it was paid and they took money from me every month for using the card, until they found it. There was a residue on my soul.
In branch 3, an information kiosk, a consultant girl quickly helped with the payment of transport tax and real estate tax. In general, the branch is not bad, there is an electronic queue. The disadvantage is that there is no ATM
Excellent department! The staff is wonderful! They will always tell you, help you figure out any issues with payments, cards, loans, etc. In addition, always on the positive side, the mood will be lifted🤗♥️! How do they manage to do this while working at Belarusbank?
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Leon X
Level 4 Local Expert
June 13, 2024
Assistance, consultation and resolution of issues of Belorusbank clients at a high technical level
I am very disappointed with the actions of the bank's employees. My husband is disabled for 1 year, I have been acting under a general power of attorney on his behalf since October 2020.The pension comes on a card that expires in February of this year. The power of attorney contains the line "the power of attorney is valid in all state organizations. and enterprises of the Republic. Belarus", etc. So this bank refused to accept the power of attorney, because there was no word "financial" and refused to replace the card. Now I have to call the notary back home, pay for services and taxis. I hate this bank
The electronic queue passes very quickly, several information kiosks where you can make all the necessary payments, a specialist will always help you, the only disadvantage is there is no ATM
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264229 ахраменя
Level 3 Local Expert
June 6, 2023
Apparently I was unlucky: 20 minutes in the queue is the least .... And their work schedule is not for customers, but for the convenience of employees .... , and there is no separate information kiosk of Belarusbank in Chizhovka - service - for 1 * !!!
A creepy branch of Belarusbank, like many others. An eternal crowd of people due to the slowness of employees, self-service information kiosks hanging and staff yelling at the elderly when paying rent, housing and communal services and the phone. Stuffy, hot, 2-3 chairs for a hundred people and other disadvantages. The service is terrible, the Western Union transfer took 1.5 hours. Complete incompetence of employees
Terrible squad! They are making improvements, but only for whom? Obviously not for people. There are 7 coupons in one window, but none in the other 3. So why not rationally distribute an electronic queue in order to redirect to another window in the absence of people. I understand that everything depends on the type of operation, but you can transfer money to the card in other windows
They drove me from one window to another because they couldn't decide which employee should take me in. I waited more than 50 minutes to hear that they couldn't make the payment I needed.
Open on Saturday until 13, closed on Sunday
There are not enough ATMs in Chizhovka, and there are no information kiosks with free access at all.
You can also access them by card.
A poor department with very slow maintenance. The attitude towards the client is "to work hard and run home as soon as possible." Once I came at 18:15 and took the ticket, I did not get to the cashier - the rolls were closed in front of my nose. Where is the job until the last client?