Unfortunately, there were no advantages.
The manager, in a word, is rude, disgusting attitude towards customers, arrogant and rude woman. I am generally silent about the waiting time, I took the ticket, but before my turn the girl just left, no one notified me about lunch, after 20 minutes of waiting I asked when I could already exchange currency, after which I was told that lunch would end only in 30 minutes!! Horror, ruined the mood for the rest of the day
A good bank branch. It has been greatly transformed after the reconstruction. The department began to look modern. The service is fast, the operators are polite, they will always prompt and help if you have any questions. There were no queues. The parking lot is quite large.
Refused to serve due to closure ! Although they came to the bank 20 minutes before closing , took a coupon and waited
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Show business's response
Игорь В.
Level 7 Local Expert
November 4, 2022
I would like to express my great gratitude to the consultant Yanina Sergeevna for her professionalism, clear and competent attitude towards the bank's clients. I had to turn to one question, how Yana Sergeevna solved it at the level of a high specialist, and even helped to improve the client's work with the bank, gave advice for the future on what and how to do to simplify and expand opportunities. Thank you so much for a great job.
People only leave work at seven o'clock and still need to get home, it closes too early, the rest seems to be OK.
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Владимир Пряхин
Level 13 Local Expert
January 17, 2020
The most terrible service. It was necessary to change the currency. I took the ticket. I stood there for 25 minutes. During this time, only three of the five windows were working, one of which does not provide an exchange service. And after these 25 minutes, I couldn't stand it and left, because the windows in front of me caused other coupon numbers coming on the bill after mine and the service took a very long time. I think this order of calling service numbers is absolutely wrong. Currency exchange is carried out less frequently and faster than the issuance of pensions or making transfers. Therefore, you need to at least alternate, and not leave customers with this coupon waiting for the end of the working day. And the course is not very profitable. In general, I will never come here again.