A good bank. Exchanger, work with individuals and legal entities. Consultants help quickly. There is an ATM in the next entrance around the clock and another ATM that accepts payments. I use it sometimes
The enchanting structure of queues, you can safely sit for an hour on an ordinary question, while people who came 40 minutes after you will walk in front of you, but the algorithm will send them before you in the same window.
The consultant works perfectly. It explains everything and plus it will help....but....If there are a lot of customers, we wait for him to solve the customer's issue.But I would like to......
The building fits very harmoniously into the surrounding landscape and architecture. Designers definitely get credit. The place is "salted", because previously the central office of the bank was also located here. But few people will remember that hut anymore. The service in the bank is as everywhere, as always. Everything is at the right level. But there are definitely problems with parking. Not only did they make Prytytsky all pedestrian, they also did not think about parking lots. As a result, residents of nearby courtyards are forced to squeeze between cars. And the bank is good.
There are a very large number of people , I would like not to have to wait an hour in line once again .....
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534136 Босаревская
Level 5 Local Expert
April 18
Good staff, they'll explain everything.I have a very good consultant.
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Алечка
Level 6 Local Expert
August 27, 2023
Good staff, and fast enough customer service. It is very convenient that an electronic queue is installed. The ATM area is very conveniently located. There are 2 information kiosks and 1 ATM inside and 1 ATM outside with the right to choose which bills to give money
The staff is quite polite, they explain everything quite quickly and clearly. The only thing that is frustrating is the rather long waiting time for an operation that takes several minutes, you need to stand in line for up to an hour and a half, for this the rating does not exceed 3 stars.
I don't like this particular bank.I often come across dissatisfied employees. It feels like their attitude towards you depends on what issue you have addressed.
Queues during the issuance of pensions. For deposits, they can issue banknotes (currency is meant), which are not accepted when they are returned to the exchanger.
The polite staff will always tell you and show you what to do and how to do it. They were repeatedly observed helping grandmothers deal with the electronic queue
The staff is correct, flexible, tactful, trying to solve the issue. But... the building is built like this - in fact, there are always long queues, it is not clear why the building is like this with such productivity
A great bank. The girls are friendly and cool. The location is very convenient. There are always queues, it's annoying. But there are no queues for legal entities.
The branch is large, beautiful, and there are many specialists. Take out a loan, apply for a card - no problem. But to take a certificate is another direction - I sat for an hour and without result . People come in, take a ticket and go straight to a specialist, and I sit and wait... waiting.... I'm waiting.... Waiting. An hour in the empty , an hour of wasted time , thank you very much to the specialist and the bank's employees for the high -quality service .
A typical bank. With endless queues. Where it is typical - You can sit in line for forty minutes for Exchange transactions, and as a result it turns out that there is no currency for sale.
The card was given for five years, I went abroad stupidly, I don't need it there, I came home, they tell me you haven't used it for a year, I asked them a counter question, from which I should pay a penalty of 22 rubles, if the card is not expired, asked me a question, why without a mask, I stupidly used a screwdriver, Have you ever seen our Sasha in a mask, I had to pay
The scoop is thriving in this bank. The court sent to this bank to pay the commission, but the bank can only pay the commission using the Belarusbank card and only in the information kiosk. I had to look for another bank. The staff is unfriendly.
everything is somehow very long, it is impossible to figure it out without the help of information kiosks, and, frankly, the assistants do not know how to help. There are electronic queues, it's already good)
The most tactful girls are specialists, consultants. The service is always polite and correct. One bad thing is the electronic queue..
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Диана Мороз
Level 10 Local Expert
November 21, 2020
Not all the disadvantages were told when applying for a salary card. I was very upset when I wanted to close it. As a result, pay more than expected. I've never seen this in any bank.
All types of banking services in one place. Competent and courteous employees. Of the inconveniences, it does not work on Saturday, payments are only made through self-service information kiosks, but if it is difficult, a consultant will always help.