Belarusbank
46 reviews
November 30, 2024
I have been familiar with Belarusbank since the 90s, when we had the American currency $, and there were practically no exchangers, once back then I turned here to find out what kind of money 100 Australian $ was, refused that it was only a meager penny, then the bank's payment cards appeared and since then Belarusbank has become permanent for me everything works well, the service is always on top, in general, everything is fine!
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December 4, 2023
In the next store, on Lenin Street, there was no change at the checkout to give change for a purchase in this store. I ran to the bank branch to change the bill. Imagine my surprise that the bank branch refused to work with small change, as the consultant explained to me. I sent the bill to be changed two blocks later, i.e. to another branch of Belarusbank. As I understand it, the bank has made its work easier, and you citizens run around the city in search of a change. Although changing money is one of the bank's operations. Maybe we should also give up this little thing somehow, if the banks are already not working with it?
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December 4, 2023
A bank branch after reconstruction. Designed in a modern style, electronic queue, modern equipment. Everything has become much better, the environment, accommodation and customer service, the location of workplaces.
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July 31, 2023
A great bank. Convenient location. Modern and high-quality renovation. Polite staff. I constantly come here to make card payments. There is an ATM with the possibility of paying in cash.
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August 8, 2023
Excellent redevelopment of the bank branch. Very attentive and courteous staff, consultant and specialists explain in detail the terms of banking transactions. There are almost always few people, no queues
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July 17, 2023
Beautifully renovated and stylish branch.
However, all I wanted to do was go in and deposit cash into my friend's bank account.
I had cash, a passport, about two years of studying Russian (I have A2 level) and Google translate.
However, this was not enough, the bank could not fulfill this simple request, and this is the main thing that the bank should do.
And this is despite the fact that there are three employees in the bank and only I am one client.
I'll open an account with another bank.
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May 29, 2024
They came to change dollars, did not accept banknotes in denominations of 50 and 100 dollars, there was no clear reason for the refusal. They gave other bills, agreed to change them, they didn't have any change, they were forced to transfer it to charity. We won't come again. In another bank, they changed all the bills without any problems. She didn't remember the last name of the operator, talked to us as if we were trying to give her fake money, complete disrespect.
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July 8, 2023
Well, it's a shame. They decided to automate exchange operations, but you still need to go to a person who will say that they do not issue Belarusian coins, but they can transfer them to the phone. Why do other banks install automated exchangers that issue normally and without problems. The case when they wanted to keep up with the times, but they did it terribly
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October 21, 2023
Made a good repair, you can sit in a chair while waiting for your turn. But there are fewer jobs, so the queue is almost always here.
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July 31, 2023
An excellent modern bank branch, sometimes there are queues for long-term operations at the cash desk, but in general, special attention is paid to self-service
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October 31, 2023
The office after renovation is excellent. You can't compare it with the old one. They exchanged aunts for girls. Keyboards are clicking more cheerfully now. It remains to update the services themselves )
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December 18, 2023
polite operators, and an electronic cashier is something)))) but it is very convenient, fast, and clear
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December 23, 2022
After the renovation, it became modern and fresh. It's nice to be here and serviced. But one of the ATMs still had to be taken out of the room to the street for the full convenience of customers, imho
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January 30, 2024
The bank's staff is very friendly and always happy to help with various issues
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March 2, 2024
It is noisy, fun, fervent and, most importantly, very tasty...
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May 4, 2023
Everything is very, very slow. The queue is for yourself, the arrogant customers are for themselves. And they are accepted, and you wait. Stuffy. And that's when it's cold outside. To sit down - there are not enough places for the whole queue. The manager is an amiable woman. This did not solve the problem. It's all sad
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July 8, 2024
Overall, it's not bad. but the lack of work with cash pennies is a failure
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July 11, 2023
No queues. However, the service is long due to the fact that they do not work with cash. But it's always nice to be there.
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November 21, 2023
They work only by bank transfer and in cash without change (that is, there is no metal money and it is not convenient to transfer to other payments).
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October 13, 2024
Waiting too long
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November 23, 2024
Good service.
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December 2, 2023
I changed the public there for bunnies Very quickly and without a passport))) I didn't understand it myself)?)
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December 22, 2022
Three stars for repairs...It's very pretentious...I don't understand...to change the currency.I had to do too many manipulations...It is not clear why...
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April 12, 2024
Polite staff, but no change for coins
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January 6
A good bank
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January 13
The bank does not accept money, they refused to accept coins - nonsense!
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March 9, 2024
We can write off money for viewing the balance!
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January 22, 2023
I couldn't take the WORLD off the map with my phone, our bourgeoisie and theirs, apparently, did not agree, insure in cash when traveling...
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January 31, 2021
The tyranny of some employees in the windows is off the scale. For example, "I will not give you your passport so that you remember your signature to the last squiggle. But if you sign incorrectly, then I will refuse to serve you." What's that supposed to mean? Or another pearl: in order to compare my face with the photo in my passport, you can take off the mask, because it was asked by a bank employee. But the fact that I took off my mask for a second so that I could be heard better, I received the answer "put on the mask, or I will stop serving you!" Such disrespectful attitude towards customers is unacceptable in the center of Minsk. She came out of there like she was spat on... Only the consultant left a positive impression.
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October 23, 2023
The cash acceptance device at the ATM has been malfunctioning for six months!
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February 9, 2023
I was pleased with the competent advice and help in solving the problem!
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October 6, 2023
After the repair, it became not very convenient.
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January 1, 2024
You can easily exchange currency
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April 22, 2021
This is a bank back in the USSR. I thought banks strive to be modern, aimed at comfortable work and providing high-quality services. But this is not about this branch.
It is a shame to have such branches in the center of Minsk, and this is said by an ordinary person, what will a foreigner think?
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October 19, 2023
Very slow ((
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April 8, 2021
I transferred money.issued a refund.The money is gone.they did not come to the person's wallet, and did not return back to the card.
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May 10, 2021
It helps people a lot just because they don't speak English
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November 27, 2019
Cosmetic repairs could be done for the city center.
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November 10, 2019
There are always a lot of people there, or we are so lucky, the electronic queue does not save
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March 13, 2020
It's a little cramped when there's a queue, there's nowhere to stand. And it doesn't work on Saturdays.
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November 26, 2019
Terrible queues. But the staff is helpful and pleasant.
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October 3, 2020
not bad service, but slow
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April 2, 2021
It's crowded, there are a lot of people.
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July 2, 2020
There is always a long queue
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November 1, 2019
The service is super fast
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October 20, 2019
We are waiting for the electronic queue to appear.
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