Good afternoon. Before that, I used 3 different Belarusbanks on a permanent basis, I never had any problems. I usually used information kiosks. I came this first time and immediately had a problem
I put in 60p, paid 55.22 and the balance disappeared. The employee referred to my carelessness. He said that I had accidentally pressed the wrong button and the money had gone somewhere. They offered to write an application with a passport.
I've read the reviews, I'm not the first one to have this! No, to say that the machine is buggy, they tell me that I pressed the wrong button. Although I ask how the money could just go away, even if you press one button. They're silent!
You can't transfer money to a bank card through ERIP, even though I was in the capital two days before and everything was fine! And yes, I know that recently it was impossible to do this anywhere. It is now possible to top up an EPIP card without the card itself and passport at the checkout. At least in Stolitsa shopping center, I was able to do it, although not the penultimate time.
Among the advantages are: Good staff, pleasant service (everything will be shown and prompted), convenient location (the only branch within a kilometer and a half radius). One of the disadvantages: the infokiosk does not work periodically and there are queues.
A small compartment with 2 cash desks and 2 places for other services, there is a kiosk for cash replenishment
I would like to have a kiosk around the clock