Their client, the girls, work quickly and are attentive when they asked for various questions, they always received an exhaustive answer. The only moment they removed the terminal from the hall in winter when it's cold, you need to stand outside to pay, it would be great to install it again
It is very good that they have set up an electronic queue. People are used to it and now everyone is quietly in the same space, this is important for the peripheral department.
I go to work - it's not open yet, I come home from work - it's already closed! Saturday is a day off. The Bank has no money for terminals! All in a "Single window" of a single terminal. Why is the mobile payment application valid only for Master cards? Belarusbank is among the worst of all the Banks in the Republic of Belarus, although it has a national name.
A very good department.It is convenient that there is an electronic queue.And it's just great that there is an information kiosk where you can top up your account in cash.
There is no way to get through to any of the phones, but the hotline phone, which has working hours and instead of answering sends to ... other numbers are a complete mockery!
The information kiosk is annoying, slow to work, and often does not accept money.
There are no complaints about the bank itself: polite staff will help and prompt.
See original
3
1
Юрий Кобзев
Level 11 Local Expert
December 18, 2021
The bank is normal, but the information kiosk at the entrance, what is in the photo works a day after three and how lame the horse is.