Disgusting bank. The head of the department is not able to build an adequate job. There are two windows always working, and the one is not for payment for services and exchange. Terrible and negligent attitude
It's always nice to come in. Polite and pleasant cashiers. The electronic queue is moving fast. There is a terminal to top up the card and pay the payments. I received a loan consultation.
The waiting time is as it turns out. There is a queue after 18.00. It would be nice to make more cash registers for accepting payments at this time. The attitude towards clients, on the part of young employees, is sometimes incorrect.
One bank branch per microdistrict.Unfortunately, sometimes you have to apply.The room is good. There are 4 windows, but there is almost always only one to work.There are always queues.Moreover, they made remarks to employees so that at least during rush hours and rush hours they opened the second window -to no avail. The service is very slow.
I want to highlight this particular department, well done, they took up and overcame the queues! The consultant works as usual and immediately orients the window based on the services.
It is not imposed, which is nice)
That it was 5 years of heaven and earth. The cashiers are almost the same composition as before, which is nice)
In general, the norms) I go there purely for currency exchange, all payments are online.
Oh, this bank.. there are always queues. Administrators are rude. There is a very good staff at the checkout right now. There are very few electronic queues. It would remove a lot of disputes between people. The only one in Stepyanka
Good specialists will always tell you what is more profitable for me.
A friendly and friendly consultant.
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Дмитрий
Level 18 Local Expert
February 2, 2023
Horse queues. The cash desks are open, but after 1 customer has made a payment and left, the next one is called to the window only after 5 minutes, although it was possible to skip about 2-3 customers.
They work terribly, they added an electronic queue, in fact, with 4 cash desks working, the whole queue is in one window
A month after the recall, the process is still the same, the bank's specialists are sitting on their phones, visitors crowd into one window
It's a so-so bank, the queues are huge. Grandmothers have nowhere to sit. Floors are poorly washed-dirt in the corners. It's good that they work at all
The only branch of the bank is in Stepyanka (there are no other banks). That 's why there are always queues ... Ticket offices 1 or 2 are open, but there are always queues...
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Anonymous review
May 1, 2022
There is no electronic queue, people wander around the department. Clean and tidy, the service is at a decent level.
The worst bank in Belarus. Especially after the imposition of sanctions. Go to Priorbank or Alfabank. At least they do not charge a commission for transferring between customer cards ... and applications are much more convenient
Eternal queues, operators from the scoop, Western Union sent the transfer, so they gathered with the whole department and randomly poked their fingers at the monitor.
There are always queues. And only two operating windows are always running. And with interruptions. It works until 19.00, which is not always convenient.
There are a lot of windows, but... only two always work. There are often long queues. If there is lunch in one window, then the horror is that the queue is HUGE.