We express our gratitude
Korolchuk Tatyana Nikolaevna, managing director of the branch No. 121/1093 of Belarusbank and leading specialists: Dubenetskaya Irina Gennadyevna, Udovidchik Tatyana Alexandrovna for organizing and conducting an educational tour and event "In the world of finance" for students of gymnasium No. 2,
for the formation of financial literacy and conducting career guidance work with children. Thank you for the events.
Parents and students of the State Educational Institution "Gymnasium No. 2g.Pinsk"
Polite staff. On Saturday, they helped to get out of the stalemate - they took over the SWIFT transfer in Russian rubles, whereas all other banks were ready to do this only on Monday. The bank employee himself called back to the bank's branches in the city and found out exactly which one had the right amount. As a result, they sent me to this department, where everything went well. Yes, there is something to improve: at first, the payment order was not formed and the bank employee had to fill out the form again, then there was a delay at the checkout due to the fact that the system could not issue a commission for the transfer and processing of the payment order. From this, it can be concluded that the problem is in the bank's software. But the employees are persistent and have completed their tasks.
I felt completely deaf. The cash desks (workstations) are made so that the specialist cannot be heard behind the glass. There are no intercom devices. Everyone is trying to shout over everyone. The only ray of light that saves the situation is the responsive female specialists who patiently repeat and explain over and over again. They are honored and respected.
An imperfect queue system. There is no gradation of calls to the ticket offices. A man came, took a coupon for currency exchange and was quickly called. And the other took a coupon for one simple payment and waited 40 minutes in the same window. Constant queues. Very, very bad!!! There is no desire to return here directly. Delve into and improve
With a strong 4+, the largest bank in Belarus, which is 100 years old this year, has a lot to grow. It is this separation that is still heaven and earth! Competent staff, adequate. The crown is not particularly tight. The attitude towards visitors and customers is good. The same cannot be said about other departments. And this is not only Pinsk, but probably more about Minsk. To commercial banks like Raiffeisen (Prior) or Gazprom, grow and grow. A poheristic attitude towards customers. Like, be glad we're serving you at all. The client is a burden. After all, the best bank is the prior. Every customer is really important to them. And the attitude is appropriate.
The bank is located in a convenient location, the bus stops are located acceptably. The staff is attentive and polite. If there are any questions, they will tell you everything and explain it in a fully understandable way.
The bank has gone bad. The service is tedious for a long time and two windows work as always. They do not comply with the contract themselves. We've been calculating the loan for five years without any problems. This is the second time this year I've been making fools of myself. The system they have is something else. And ordinary people suffer. I think it is necessary to punish such workers. Trust them. Last time I paid twice as much as I needed to. That's what they think, how to get more money from a working person. I am very angry and afraid to be rude.
This morning, I toured 3 branches of Belarusbank, and I could not buy 3000 rubles anywhere. One "does NOT work for technical reasons". In the second one there are no small r.r., in the last one they did not serve at all:I took the ticket, sat for 10 minutes and left (the cash registers are empty, but the cashiers are doing their job ...). 1-at the IPD, 2-at the central, 3-at the park (Pinsk)
I have been a client of the bank for 25 years, over the years there have been more good moments than negative ones, one of the most pleasant housing loans
Well, there are very long queues at the bank, you can stand for two hours. They will not always help in solving the issue, even though it is the central bank.
He always works at 2 cash desks out of 4 and does everything as slowly as sleepy flies... , then a break, then a collection.... Do something already.....
The correct address of the Irkutsk- Pinsk division is 35 a. Everything is available to fulfill the wishes of clients related to finances. For people with disabilities, there is no barrier-free access.