There have always been good staff, the girls are great, but not this time!03/18/2025 I applied to the credit department office on the left at the entrance , there is a woman with dark hair, short haircut, I received an SMS that I need to provide additional information.No, I've never seen such a boorish attitude in my life, arguing, shouting! The girls in the other office are always polite and will always explain everything, but this.... I think such people have no place in such an institution, I ask you to take action, I left in shock, I thought to write a complaint right away, I didn't even remember her name, I think the management of her employee recognizes the description! And by the way, this is not the first time, we were sitting with the girls in the next office, and I heard her boorish attitude towards other people, but it was the first time I personally encountered her. I'll come back and write a complaint! I'm sorry I didn't write right away, I wanted to leave as soon as possible.I ask the bank's management to take a closer look at this employee!
The bank is big!!!,the staff is polite!!! But there are always long queues and more people. Special thanks to the lending department for their courtesy and accuracy in their work.
The information kiosk on the street is always crowded, it is impossible to replenish the card, and on the contrary, there is often no money in the ATM. The queues are always long, it took half an hour to change the currency. They can't provide proper advice in the mortgage department, you need to extract information and you won't find out anything in the end, the staff work with such a face and attitude, as if they were spat on their plate.