The bank is large and usually not very busy, there are few people, there are almost no queues. Beautiful finish. I would like to add smiles to the employees' faces and tighten their qualifications so that there is a five.
The staff is working very slowly, there are a lot of people. Long breaks between clients in cats. The staff often calls for the help of a senior employee, because they themselves are not competent in matters. When waiting for a number, the scoreboard is not visible, you have to periodically get up and look in.
The staff is polite, but they refused to pay for a trip to the sanatorium..
I had to walk around the city and look for where this operation can be performed. Some kind of truncated bank does not conduct all operations.
Very poor service in the department of lending to individuals. An operation that was supposed to last a little over an hour (as the specialist said) I was processed for almost two hours. And this is by appointment.
I exchanged Russian rubles for Belarusian ones..,..they didn't take my torn 5 mm bill, but they threw their own one so that they didn't even take it in the shoe store opposite the bank...but then they changed it after an hour of my shopping trips.Take a closer look at the bills!!!!
They will serve you quickly and professionally. This is the best location in Orsha. Here you can order an electronic key, currency exchange, deposits and other banking services.
The worst branch in the city, always long queues, slow service - not all windows work, they go on a break during rush hours and don't care about people.