I really liked the service. Women are very nice and courteous, even when you address them during your lunch break. The only disadvantage is that the room itself is very small and there are very few places to wait. In general, this department left only pleasant impressions
The service in Belarusbank has become so slow that it's just terrible. And it's not about the slowness of the specialist. In order to make a single payment, it now takes at least 10-15 minutes. I may be offered an information kiosk, but there are payments where it is impossible to change the payer's data in the information kiosk, respectively, I can only make a payment from a specialist. There is a lot of bombast and gloss in the jar, but the result is zero. The specialists in the departments were "disciplined", and the branch was completely out. Yeah, it's better to keep silent about the corporate style of clothing in the branch. And it's also better not to stutter about the service culture in the White House (branch). And as they say, the fish rots from the head. As a 3-star department. As a branch -1.