The service is fast and high-quality. Especially when consulting, they give the best solution.
Also, one day I absentmindedly left my wallet in the room: I was promptly contacted and returned safely!
Hello!! I would like to write words of gratitude to your employee Bunko Maria Alexandrovna, a wonderful person, an excellent employee, a kind-hearted person! She greeted me with a smile and helped me solve all the issues quickly. It was a pleasure to contact this specialist!!! Thank you very much, Maria Alexandrovna, I wish you success and career growth🤗🤗🤗
The service is decent, but the staff in the windows, to put it mildly, is not cheerful, one operation takes a long time, sometimes they do not bother to say hello in response, I noticed rather sarcastic answers to calmly asked questions by customers. In terms of the moments to replenish the card or pay for any services, fortunately, there are information kiosks in the bank itself, which is very appropriate, since queues are often kilometers long.
I want to express my gratitude to the staff, I have not seen this in other branches in Grodno, quickly, promptly, clearly and in fact. I especially want to mention a girl with the surname Miklashevich Alice. A very kind and polite girl, explained everything very clearly and helped with the registration of a bank card, I wish there were more such employees!
By the way, the queues at this branch have become smaller, the tariff for swift transfers is favorable, but the exchange rates are not very profitable. There is an ATM located outside
Everything is like in any Belarusbank, kilometer-long queues, at least electronic ones. Half of the windows are closed, but there is a consultant who will tell you what you can pay at the terminal, or which operation to choose in the electronic queue.