I bought a card. I pick it up, and it's COVERED in scratches and scuffs. What a horror! It looks like I've been walking with her for 5 years. What am I giving my money for?
When will he be working on Saturday? The vast majority of people do not have the opportunity to go to the bank instead of working. Not only are branches being closed all over the city, but you also have to go and sign some papers, even during working hours. Why not do it remotely through your personal account? Awful.
The specialists work terribly slowly, they applied 2 times and both times they sat in line for about an hour, and then they served us for another hour, they called someone who did not know how to do it. The next day, we made an appointment and said that we would do everything quickly, but we still had to wait 40 minutes again.
A good branch of Belarsbank. Electronic queue, everything is quiet. There is a place to sit down while waiting for your turn. The consultant on the floor is a very polite woman, I wish I could remember her last name. She will always tell you, tell you. It will help pensioners.
Responsive staff who do their job well.
But... the absence of an electronic queue, which creates a crowd at the entrance, where there is also a terminal for payment and replenishment of the account, discourages the desire to go there once again.
I applied only once, but there are a lot of impressions, we answered all the questions, thank you, everything is great. If I need anything else, I will definitely contact you. I recommend.
Belarusbank, no matter how hard it tries, somehow their customer orientation comes out the wrong way.
But as always, it is large-scale and there are many service places
Queues are frequent. Different ticket offices perform different operations, so you should pay attention to this when choosing a queue. There is not always a consultant on the floor.
I was pleased with the speed of service. Separately, I would like to thank the operator Andreyuk Irina Olegovna. Politely, quickly and efficiently. It's nice to be served in such a department
The service is terrible. I am not a cardholder of this bank, but I urgently needed to pay contributions to replenish the mat base in kindergarten. They chased me away from the cashier, saying these payments are with a commission and go pay through the information kiosk, through the information kiosk this payment can only be made by the cardholder. In general, I spent about 40 minutes in an empty bank (about 10 a.m. and 2-3 people at 3 cash desks and an information kiosk) with a payment of 20 rubles.
There are always terrible queues, as everywhere else, the queue is electronic, there are information kiosks with cash and non-cash payments. Friendly staff
a large compartment. One consultant is not enough, given the huge number of the district's age population. There are terrible queues on the days of payment for communal services