Belarusbank
Directions
Kuncawshchyna
450 m
Baranowshchyna
162 m
Information verified by owner
62 reviews
March 28
It is written on the bank's website:
Attention to the customer is one of the basic principles of the bank holding company. The professional duty of an employee of a bank holding company is to ensure high standards of customer service.
I took the ticket at the branch at 18:49, at 18:54 the specialist finished serving the client who was in front of me, got up and left saying that it would take a long time to serve me, and the bank closes at 19:00. The consultant also explained that the bank was closing soon and I was being denied service, and the specialist allegedly left to carry out another operation and there were no other specialists. At 19:05, after sitting in the department for more than 15 minutes, they asked to leave without serving.
If these are high standards of service, then what are low standards?
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2
1
September 9
The staff is disgusting. I sat for 40 minutes, but I didn't wait for my turn. because the bank has already closed and just kicked out the door without being serviced. although there were two women just sitting around. It's just disgusting.
See original · Русский
1
August 13
Wonderful service, they will always tell you clearly and on the shelves and tell you what to do.
See original · Русский