It's a pity I don't remember the name of the employee from whom I issued a bank card in September + reissued the deposit - such a high level of service and just a positive attitude is rare! Thank you very much!
The largest branch of Belarusbank is located near the supermarket of Riga. If you need something more than to get a pension or change money, then you are here. There is an exchanger below, and a cash register on the second floor.
I lost my money, but on Saturday it turns out that it is impossible to view the surveillance cameras
You need to wait for Monday and only then write a statement in this department and wait for an invitation from them to view the cameras in another place and it is unclear when
Having asked to write this statement now, the consultant said that this happens rarely and they do not have such an application form now (funny)
It's like a consultant from another planet, no one even tries to help, but only shifts responsibilities to each other
nightmare
The most disgusting service I have received in the branches of this bank. 40 minutes to wait for the help of a consultant (despite the fact that I had to be reminded of my existence several times). The cashier, knowing that I had been waiting for more than half an hour, walked by as if nothing had happened. In general, the service is at the "highest" level.
Terrible service conditions.
To a ridiculous level, I've been sitting in line for over an hour
Addendum: An hour later, I still could not get the answer I needed or useful information.
Just because, you see, this card does not belong to this branch and it is not visible in the database...
Why has my Priorbank card not encountered such problems in any of the CITIES of Belarus.
The bank is terrible, the queue is very long. It's a long one, although there are few people) they sent a regular payment card to pay in an infochioscope, but they couldn't help, we said we don't pay like that, go to another bank, they said it was just a kick (Service at 0)Don't go there and you'll never lose anything again!!! Change something or close down!!!
I received a ready-made card for almost 2 hours, which the operator brought to the booth, but could not give out because she did not know how to work with a computer program.
The bank is terrible, the cashiers are rude. And you can't put money on your wife's card, although you can put it on the terminals of the same bank, where is the logic....
Some operations are not carried out at the ticket offices by sending them to study information kiosks. The info kiosk outside is very sad, it sometimes hangs for 5 minutes.
Belarusbank is the only bank that does not understand that it is necessary to queue at the cash desk for coupons, and not stand in a general queue like in a store.