Belarusbank
93 reviews
March 10
Nice girl consultant, lifted my mood. Unfortunately, Belarusbank has gone bad and the cards have become paid and cost fabulous money, given the card service and their fees and tariffs. I hope Belarusbank bank will recruit not only good employees, but will also change its policy regarding cheating people for money. Unfortunately, this bank is used by state-owned enterprises and there is no way to avoid issuing a card. I recommend an interest-free online BNB bank card, which can be used abroad without huge interest, thank you.
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April 24
Disgusting, dirty staff.check all the change in foreign currency that this bank issues!!!!They always brazenly try to sell illuminated bills! be vigilant cases with insolvent banknotes are not isolated!!...
Ps- the answer to your answer.you should also learn how to select staff who would comply with your regulations on the circulation of banknotes. a clown bank with clown staff and not only attendants.are bill verification scanners poorly deployed to the customer? I wish I could justify your honesty!
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February 3
The compartment is not convenient. You can't pay with another bank's card in the information kiosk, and employees can't do anything to help, but everything works fine at the cash desks.
ATMs on the street don't work very well either.
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1
June 28, 2024
Everything is fine. Competent specialists. Electronic queue. There is always order. There is a parapet for the disabled and strollers. There is an additional ATM on the street next to the bank. There is no parking for cars
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March 17, 2024
Always excellent service. Sometimes, in the evenings, you come across a queue, but since all the work is organized through an electronic queue, the service takes place as quickly as possible!
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November 1, 2024
Everything is quiet, calm and sooo professional! You can trust them! Nemanskaya 35, Belarusbank.
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May 22, 2024
A comfortable, fairly spacious compartment next to the house. Polite operators, few visitors now, no queues
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January 19, 2024
Galina Sergeevna is the best employee of your bank! Stress tolerance, attention and politeness are on top.do not skimp on the bonus and appreciate such workers, thank you
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July 24, 2023
It was a long time ago, but I remember everything. The staff is kind and helpful, but the disadvantages are dirt in winter, as well as waiting time. Sometimes it takes as much as 50 minutes, provided that you will not be able to sit down due to the fact that there are few sofas and places where you can wait.
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March 8, 2024
I like good service and very polite staff Thank you
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3
September 15, 2024
There are always queues, there is little place to wait, the staff is good, the bank is like a bank... A lot of drunks...
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1
July 14, 2023
There are always queues.But the friendly staff will always help with the information and advise you.The only, highly competent operator who issues and fills out the cards.
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May 23, 2024
I stood in line for 40 minutes to change the currency. There is always one window that works, in which people stand for 10 minutes
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June 7, 2024
06/07/2024 they came to get a card, half of the cash registers are not working, cash register number one after a break from 18.45, served two people and did nothing but shift papers and smear cream on their hands, this is taking into account a small number of people.
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1
January 19, 2023
Queues in the evening are almost always there, but this is because there is only one bank here. Very cool receptionists at the reception. They always help the elderly and others who seek help. Excellent service.
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1
June 26, 2023
SWIFT translation professionals. Unlike two different branches of Bank A, they calmly sent a payment for a car, which arrived in 2 days.
Thanks!
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1
December 8, 2023
I like. Never any problems. There are no big queues, a small cozy compartment.
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June 25, 2024
There were no problems, the electronic queue. The administrator also helps
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June 28, 2022
Clean, tidy, bright, there is air conditioning and sofas, an electronic queue, 3-4 working Windows. In general, the department is good and comfortable.
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November 20, 2022
Quite well. The staff is friendly. Pensioner grandmothers got in queues, but there are so many places in state institutions
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May 26, 2022
Oh! When I have to go to Belarusbank, I prepare mentally in a week! Somehow I had to make a currency exchange and I stood in an electronic queue for 45 (!) minutes.
I'm not talking about their extortionate commissions!!! And this is despite the fact that I specially came to BELARUSBANK and deposited cash on the BELARUSBANK card through the BELARUSBANK terminal!!!
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December 14, 2023
Often, I'm waiting for a ticket call, and several windows are empty, they say we don't do it.
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February 24, 2022
Good people. Everyone wears masks now, and so do I. But I can't see well without glasses. Glasses sweat a lot when you're wearing a mask, you have to take them off. They do not serve without a mask, but employees are willing to help when nothing written is visible. No one has ever refused to help. Good people.
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April 2, 2024
A good bank, but there are always queues.
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1
February 25
We were in rush hour. Only one of the 5 cash registers is working.
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2
August 20, 2024
There is always a queue
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May 18, 2024
Queues, queues, queues.
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May 5, 2023
Everything is at the highest level despite the queues
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December 12, 2021
Everything is the same as everywhere, but a big plus is the presence of three information kiosks with a bill receiver. However, the one that is constantly working intermittently on the street.
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April 16, 2024
The sofa is a plus
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1
November 4, 2021
The bank is excellent. Sometimes slow but acceptable. They will tell you everything and help you. They will explain.
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September 23, 2019
In the last few months it has become much worse than before: 1) constant queues, while the specialists in the windows do not invite the next client for a very long time; 2) the call occurs according to a completely incomprehensible algorithm - why coupons with numbers are needed remains a mystery if for 30 seconds. operations have to be skipped by several people who occupy the operator for several minutes, by numbers LARGER than mine; 3) the biggest nonsense is that the information kiosk did not accept a banknote issued by a nearby ATM (it was impossible to pay for another bank card without withdrawing it), but to replace it, you need to take a coupon from the cashier (respectively - at least 15 mn. in the queue) is a complete trash. One plus is a competent consultant in the hall.
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4
June 21, 2021
Customer orientation is an unfamiliar concept for both the bank and this branch in particular. While they are being served, you can conceive and give birth during this time
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3
May 24, 2022
It turned out to be the only bank in the Kamennaya Gorka area that accepts Swift transfers.
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August 12, 2021
The consultant is a good fellow, he will always help, explain good luck to him in his career!!!
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3
August 5, 2019
Convenient and modern branch, electronic queue. I visited about 5 times at different times – I was not above the average queues, the maximum arrival time, taking into account the necessary operation, is 20 minutes.
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August 18, 2019
Very convenient location! Always polite staff! Proper location of visitors and information kiosks!
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December 6, 2019
Close this compartment altogether. It doesn't matter which program doesn't work, which info kiosk, which employees don't work, which lunch, which break. Pictured is Friday 6pm. I came here because for the third time I can't restore the card to the child, something always doesn't work. And they do not allow you to choose a bank for the student's card.
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4
September 7, 2021
Fast service, competent consultants.
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3
July 14, 2022
A normal bank, there have been no questions so far
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December 5, 2020
Terrible mode of operation! The only bank in the area and does not work on weekends. And on weekdays there are huge queues (2 hours is easy)
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April 23, 2021
There are eternal queues, one guy is just a good consultant in the hall, and there is not enough space....
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July 26, 2021
Special greetings to Irina Nikolaevna, when one does the same operation for 2-5 minutes, she only manages to read the output data 5-7.
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3
March 16, 2020
No matter how badly I feel about Belarusbank, there are no endless queues in this branch and an attentive and professional staff of cashiers
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1
October 19, 2019
A terrible bank, very unqualified and ill-mannered employees. Constant queues. If it weren't for the government agencies that have to be serviced by them, I would have gone bankrupt long ago...
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3
August 2, 2021
We worked quickly, thank you.
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3
June 4, 2021
Nice staff, good bank
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September 18, 2019
Nightmare..... There are always a lot of people.... Instead of hundreds of unnecessary stores, it would be better to have another branch... By the way, for the record...
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3
July 30, 2019
They will help. Responsive employees. But there are long queues almost every time I was there.
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1
April 6, 2018
The service in the bank remained at the same Soviet level, the electronic queue does not speed up the service, the placement and waiting time in the bank also wants the best, like everything else
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