The main branch of the Bank. A wide range of services, extremely friendly and competent staff, will help and prompt. Of the disadvantages, only queues can be singled out, which is not surprising in general, because a lot of people are served. If desired, you can wait on comfortable sofas.
Very long service. Creating an artificial queue. To get a certificate, you need to sit for 15 minutes 2 times and this is without a queue. Very slow service.
Service at the level,staff attitude at the level service time decent location is probably better than you would like, accessibility , Brest city center
My favorite bank. It is located next to the parents. That's why I often go there for various issues. Recently, there have been a lot of people, but the girl operators work quickly and efficiently. I like this bank.
The bank's staff is very competent, friendly, always helps to carry out card transactions and answers your questions. Special thanks to Svetlana Sergeevna Alekseeva for her kind attitude, competent and precise work.
I have contacted the bank at this address more than once. The specialists are polite, friendly, always neat and look beautiful. I applied for a consultation on the loan account, I liked the conditions. There was an unpleasant moment, the wallet fell out on the sofa while waiting in line, but the bank employee found the girl, came up, asked a couple of questions and returned it.
I would like to express my gratitude to Svetlana Sergeevna Alekseeva, an employee of the branch, for her high professionalism, excellent level of service and maximum attention to the bank's customers. I was pleasantly surprised by the responsiveness and prompt solution of my question. I was ready for bureaucratic red tape, but thanks to Svetlana, I solved my question on the same day. Thank you very much!
The queue is electronic, there are many windows, but there are almost always a lot of people, so quick service is unlikely to work. The staff is friendly, they will always tell you how best to act in a given situation
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pover-vasya
Level 4 Local Expert
September 14
somehow, a lot of coins accumulated, about 2k. I came to exchange them for banknotes. Minus that there was no coin machine, but the girl counted manually, a great fellow, I feel very sorry for her, because I thought that there should definitely be such a machine in this department. Thank her very much for manually calculating and everything came together with my amount.
All the girls are good, smart, trying to please everyone. Credit Department specialist Natalia Anatolyevna workplace 11 , I would like to express my great gratitude for your help and work.
I had the joy of getting a loan from this bank. To say that mge got an incompetent specialist is not to say anything. This is where my work with the bank ends, there is no consultation, no speed, but fees for every action
Good customer service.The attitude towards clients is good.However, the expectation is a little delayed, you have to wait for a while.The staff is clean, neat and pleasant, polite, they will always help, explain and prompt.I advise everyone to visit.Location in the right place.
The speed of work raises doubts about the competence of the bank's employees. I've been waiting for an hour!!! I just wanted to exchange money... There are a lot of windows, there are a lot of workers running back and forth. There were few customers!!! Money exchange is a fast operation!!! I waited like in a rural bank in the general queue for an hour !!! They spent only 3-4 minutes on me, other operations take much longer!!! They made fun of people!!!
The employees of this department receive a low bow for their tact, friendliness, efficiency and the highest quality of work with the client. Any issue is resolved without delay. A big plus is the convenient location for those who travel by minibus from the area.
During the day, I try to call the lending department for advice-no one picks up. I dial another number, they tell you that the consultant will come in a couple of minutes, dial that number. As a result, I dial every 10 minutes, and no one answers.
A good branch of an excellent bank. I got a charity account here. There is an electronic queue. This is a universal department - the widest range of operations that are possible is carried out. There are pleasant and polite specialists there. I get my salary from this bank. The bank is not very close to Gogol's bus stop. But this is not critical. The waiting time is usually 5-10 minutes.
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Татьяна Урбанович
Level 9 Local Expert
June 24
Queues. Many employees look at visitors as if they are being treated for cancer...You can't do that. The conditions are sometimes good, but such a bureaucracy! I don't like this bank.
The situation is not easy now in many banks around the world. They helped me a lot in this bank. Special thanks to the bank employee, who helped me out and explained everything in detail what and how to do it. Thank you.
The service is at a high level the attitude towards customers is also at a high level the staff is sociable pleasant location in the city center well, of course you can take a loan and you can take a credit card everything that banks do everything can be done
I always choose this particular bank!Smart, highly qualified, responsible specialists!They will always prompt and help to carry out the necessary operations
The service was polite, the time was set in advance, I did not wait in line. They explained the nuances and helped fill out the documents. The only thing is, since the time was set 30 minutes before lunch, I was warned to hurry up.
It was necessary to open an account for family capital under a general power of attorney, while the staff understood what a power of attorney was, I had to visit this bank 3 times and stay there for several hours
Apart from endless queues, you should not expect anything else here. I was applying for an online loan, an SMS came that was approved, I called the bank, they said I needed to get a card. Well, OK, I went to the bank and what happened in the end? And in the end, I received the answer that no one had considered me and no loan would be given to me. And anyway, why didn't I come to them, but I made something for myself on the Internet. And this SMS from THEIR OWN BANK does not mean anything!!! How is that? Did I send it to myself? Why do you need this online application at all? Just for show? Your job was to give me a card, and not to find fault with the fact that you see, I started the application myself, and I did not come to you!!! I asked around with friends, some say that they had the same situation, or offered to get an application from the bottom at a higher percentage.
Experienced staff, they will always help, I observe an attentive attitude towards pensioners. The service is fast and clear. The only thing is, during rush hour, there are long queues. This is not surprising, the service area is not small.