Fast service, helped to issue a card, told how to use all the functions of the application. You can see right away that professionals are working. Thank you for your help.
It's terrible, they write without lunch, and there's lunch in the credit department. The worst bank in Belarus, the worst branch in Minsk. Absolute disrespect for customers. They can't even put a door closer on the door-it's a barn.
Terrible separation.An ill-mannered boor is sitting at cashier 3 on 01/22.25, seeing that the ticket terminal is not working, there is a huge queue, a consultant in the hall helps people in the information kiosk, and she was rude to a request for help.
Nothing special, the department as a department, not for and not against. The staff is friendly, they help with solving your questions, quickly and efficiently, and thank them for that
With a small queue, he sat for 50 minutes and left without receiving a specialist's consultation. If you need relatively fast service, you are not here.
The worst point of the 4 branches of Belarusbank in relation to the client. I left the score slightly above the minimum, only writing off all three employees who worked with me for a bad day
Faced with an extremely dismissive attitude towards customers. When using the info kiosk, difficulties arose and I turned to a consultant, but instead of help I received rudeness, clucking and rolling my eyes!!! It's just terrible
Friendly staff, never refused to help with payment through the info kiosk and just in consultation. There are 2 information kiosks with bill acceptors inside, an ATM and an information kiosk on the street.
A good branch of Belarusbank with friendly and helpful employees. The renovation of the bank's branch allowed to expand its area, create not only additional jobs, but also convenient waiting areas for customers. Two information kiosks with bill acceptors inside the bank, another information kiosk outside and an ATM allow the visitor to make any payments independently. In case of any questions or difficulties from the client, the bank's employee on duty is always ready to provide qualified assistance.
Before the advent of the electronic queue, they worked much faster. But against the background of other departments, it's very good. After the renovation, it became more comfortable, part of the queue can sit down.
A girl will always help you figure it out. Everything is fine in the branch itself, but sometimes there are no funds in the ATM.
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Павел Курбатов
Level 10 Local Expert
January 20, 2022
Cleanly, I waited in line for a couple of minutes, exchanged currency, the exchange rate seems to be pleasant too. In general. And in general, I liked everything, there's nothing to get to the bottom of)